Housekeeper

The Inn Collection Group; Morpeth; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Extra paid holiday on birthday

Lead-Inn development program

Paid Breaks

50% off food at Inns

£1 stays in January–March

1/3 off room bookings all year

£50 on same-day bookings

15% off bed and breakfast for loved-1s

Employee Assistance Programme

Give-inn back scheme

Best Pub Employer award

Job summary

The Inn Collection Group is seeking a personable Housekeeper to join our Northumberland Coast region team. You will clean rooms to high standards, keep public areas tidy, and ensure supplies are well stocked.

You will report maintenance issues promptly while delivering warm, attentive guest service. Join an award-winning pubs-with-rooms group offering strong benefits and a supportive culture focused on heartfelt hospitality.

Qualifications

• Detail-oriented and friendly housekeeping approach.
• Ability to respond promptly and exceed guest expectations.
• Capable of working collaboratively within a housekeeping team.

Responsibilities

• Clean rooms to high standards.
• Ensure public areas are clean and welcoming.
• Report maintenance issues promptly.
• Manage linen, towels, and room supplies stock.

Skills

Detail-oriented

Friendly service

Calm under pressure

Team collaboration

Job description

A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you'll work collaboratively, contributing to a positive and efficient work environment. Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You'll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively. If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you'll fit right inn… This role gives Victorija the flexibility to balance her family commitments. Watch Victorija's video to learn more about our Housekeeping roles. https://careers.inncollectiongroup.com/join-inn

What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that's at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs-with-rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values: warmth, customer-obsessed, accountable, delivering results, and Inn It Together. All with the goal of making people happy through heartfelt hospitality.

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It's not just for you-your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that's tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

The Amble Inn is located at the southern gateway to the Northumberland Coast Area of Outstanding Natural Beauty. This historic fishing town offers plenty to explore, from its bustling harbour to scenic coastal walks, and sits alongside famous seaside spots like Bamburgh, Alnmouth, and Low Newton-by-the-Sea, making it a sought-after destination for visitors.

You'll Fit Right Inn At The Inn Collection Group, we are pubs with rooms-not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams. .