Housekeeper

Shepherd Neame Ltd; Chatham; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Discounts on food & drink

Staff pension

Flexible hours

Career development

Mental health support

Wage advance

Shops discounts

Job summary

Shepherd Neame Ltd in Chatham Maritime is seeking a Housekeeper to maintain guest rooms and public areas to high standards within the Ship and Trades hotel. You will follow cleaning schedules, replenish linen and amenities, and report issues while working with a collaborative team in a boutique setting with 15 bedrooms.

The role offers competitive hourly pay with tips, flexible hours, a pension, and extensive staff discounts on food, drink, stays, and shopping plus development opportunities

Qualifications

• Pride and passion for cleanliness and presentation.
• Sheps Spirit: enthusiasm and a friendly attitude on shift.
• Authenticity: stay calm and proactive when busy.
• Working Together: enjoy collaborating and supporting colleagues.

Responsibilities

• Clean and prepare guest rooms and public areas to company standards.
• Follow daily cleaning schedules and maintain hygiene and safety requirements.
• Replenish linen, towels, and guest amenities as needed.
• Report any maintenance issues promptly.
• Work collaboratively with the housekeeping team and other departments to ensure smooth operations.
• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

Skills

Pride and Passion

Sheps Spirit

Authenticity

Working Together

Job description

At Shepherd Neame, we know that cleanliness and comfort are key to a great guest experience. As a Housekeeper, you'll play a vital role in ensuring all rooms and public areas are maintained to the highest standards. Your attention to detail and pride in your work will help create a welcoming environment for every guest. This is a fantastic opportunity for someone who enjoys working as part of a team and takes pride in delivering exceptional standards. Where You'll Be Working Naval heritage meets contemporary style at the Ship and Trades - a stunning bar, restaurant and hotel at Chatham Maritime. Boasting a beautiful marina setting and a stylish modern design, the Ship and Trades is a unique place to dine, drink and stay in Chatham. There are 15 beautiful boutique bedrooms here too, each stylishly designed with a nod to the location's nautical heritage, and promising some of the best accommodation in Chatham.

What You'll Do

• Clean and prepare guest rooms and public areas to company standards.
• Follow daily cleaning schedules and maintain hygiene and safety requirements.
• Replenish linen, towels, and guest amenities as needed.
• Report any maintenance issues promptly.
• Work collaboratively with the housekeeping team and other departments to ensure smooth operations.
• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You'll Need

• Pride and Passion - you care about cleanliness and presentation.
• Sheps Spirit - you bring enthusiasm and a friendly attitude to every shift.
• Authenticity - you stay calm and proactive when things get busy.
• Working Together - you enjoy working collaboratively and supporting colleagues.

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity; values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future. Ready to bring your personality and passion to housekeeping?