Housekeeper

Shepherd Neame; Ospringe; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly pay with tips

Early wage withdrawal

Food & drink discount

Accommodation discount

Shop discounts

Sheps Hut discounts

Mental health platform access

Pension plan

Career development

Flexible working hours

Job summary

Shepherd Neame's Sun Inn in Faversham, Kent, is hiring a Housekeeper. You will clean guest rooms and public areas to high standards, follow daily schedules, and report maintenance issues while supporting a busy team in a historic pub with 12 en-suite bedrooms.

We offer competitive hourly pay, tips, discounts on food, drink, stays, and a range of staff benefits. The role suits someone who values teamwork, attention to detail, and hospitality excellence.

Qualifications

• Pride and Passion – you care about cleanliness and presentation.
• Sheps Spirit – you bring enthusiasm and a friendly attitude to every shift.
• Authenticity – you stay calm and proactive when things get busy.
• Working Together – you enjoy working collaboratively and supporting colleagues.

Responsibilities

• Clean and prepare guest rooms and public areas to company standards.
• Follow daily cleaning schedules and maintain hygiene and safety requirements.
• Replenish linen, towels, and guest amenities as needed.
• Report any maintenance issues promptly.
• Work collaboratively with the housekeeping team and other departments to ensure smooth operations.

Skills

Pride and Passion

Sheps Spirit

Authenticity

Working Together

Job description

Employment type: Full Time
Contract: Permanent
Salary: Up to £12.80 per hour

Housekeeper – Keep Our Standards Sparkling with Britain’s Oldest Brewer!

At Shepherd Neame, we know that cleanliness and comfort are key to a great guest experience. As a Housekeeper, you’ll play a vital role in ensuring all rooms and public areas are maintained to the highest standards. Your attention to detail and pride in your work will help create a welcoming environment for every guest.

This is a fantastic opportunity for someone who enjoys working as part of a team and takes pride in delivering exceptional standards.

Where You’ll Be Working

Just a short stroll from the Shepherd Neame brewery in the historic medieval market town of Faversham, Kent, the Sun Inn is a busy pub and restaurant that oozes history, charm and character. Dating back to the 14th century, the Sun Inn still has a very traditional feel, boasting its original inglenook fireplaces and oak beams. It also has 12 newly refurbished en-suite bedrooms which boast contemporary style and the latest facilities, while also retaining their historic character.

What You’ll Do

• Clean and prepare guest rooms and public areas to company standards.
• Follow daily cleaning schedules and maintain hygiene and safety requirements.
• Replenish linen, towels, and guest amenities as needed.
• Report any maintenance issues promptly.
• Work collaboratively with the housekeeping team and other departments to ensure smooth operations.

What’s In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a great Housekeeper:

• Pride and Passion – you care about cleanliness and presentation.
• Sheps Spirit – you bring enthusiasm and a friendly attitude to every shift.
• Authenticity – you stay calm and proactive when things get busy.
• Working Together – you enjoy working collaboratively and supporting colleagues.

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity; values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.

Ready to bring your personality and passion to housekeeping?