Bar Team Member

Shepherd Neame Ltd; Chatham; On-site; GBP 11,000 - 17,000; Full time

Benefits offered by this job

Competitive hourly pay

Share of tips

Early wage withdrawal

Discounts on food & drink

Pension

Career development

Flexible working hours

Job summary

Shepherd Neame seeks a Bar Team Member at the Ship and Trades in Chatham. Join a vibrant team, greet guests warmly and deliver great service with a smile.

Prior experience is not required as comprehensive training is provided; bring enthusiasm and people skills to thrive in a busy bar setting. You will work as part of a supportive team, serving drinks and food promptly, while keeping the bar clean and well-stocked.

Qualifications

• Friendly, welcoming attitude and ability to engage customers.
• Ability to work as part of a team in a busy bar environment.
• Willingness to learn and follow training provided.

Responsibilities

• Welcome guests with warmth and hospitality.
• Engage with customers and anticipate their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy and stocked.
• Work with the team to deliver exceptional experiences.
• Uphold brand standards and contribute to the pub's success.

Skills

Customer service

Team player

Enthusiasm

Job description

Bar Team Member

Company: Shepherd Neame

Salary: Not specified

Hours: Full-time

Location: Chatham, ME4 3ER

Job type: Permanent

Posting date: 6 Sept 2026

Closing date: 6 Oct 2026

Employment type: Part Time

Contract: Permanent

Salary: Up to £12.80 to be discussed at venue

Summary

At Shepherd Neame, we know that first impressions count. As a Bar Team Member, you'll play a vital role in creating memorable experiences - greeting every guest with a warm welcome and delivering great service at every opportunity.

No experience? No problem! If you have the right attitude, we'll give you all the training you need. Bring your enthusiasm and people skills - we'll teach you the rest.

Where You'll Be Working

Naval heritage meets contemporary style at the Ship and Trades - a stunning bar, restaurant and hotel at Chatham Maritime. Boasting a beautiful marina setting and a stylish modern design, the Ship and Trades is a unique place to dine, drink and stay in Chatham. There are 15 beautiful boutique bedrooms here too, each stylishly designed with a nod to the location's nautical heritage, and promising some of the best accommodation in Chatham.

What You'll Do

• Welcome every guest with warmth and genuine hospitality.
• Create a positive atmosphere by engaging with customers and anticipating their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy, and well-stocked throughout your shift.
• Work as part of a supportive team to deliver exceptional experiences.
• Uphold our standards and contribute to the pub's success.

What's In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You'll Need

We're looking for behaviours that make a difference:

• Sheps Spirit - you bring enthusiasm and a can-do attitude to every shift.
• Working Together - you enjoy working with others and support your colleagues.
• Pride & Passion - you take pride in doing things well and keeping standards high to ensure people feel welcome and valued.
• Authenticity - you stay calm and focused when things get busy.

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity - values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.