Housekeeper

The Inn Collection Group; Ambleside; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Extra paid holiday for your birthday

Support through Lead-Inn development program

Paid breaks

Discounted food at inns

Discounted stays during off-peak months

Employee Assistance Programme

Tips from the Tronc scheme

Opportunities to give back through company initiatives

Recognized as a top employer in the pub industry

Job summary

A leading hospitality group in Ambleside is seeking a Housekeeper to join their dedicated team. This role focuses on maintaining high cleanliness standards in guest rooms and public areas, ensuring a welcoming environment for visitors. Ideal candidates should be friendly, detail-oriented, and able to collaborate effectively while balancing quality service with efficient operations. The position offers scheduling flexibility, making it ideal for those balancing personal commitments.

Qualifications

• Reliable with a passion for cleanliness.
• Ability to respond promptly and exceed guest expectations.
• Collaborative team member focused on creating a positive environment.

Responsibilities

• Clean rooms to high standards according to guidelines.
• Ensure public areas are clean and welcoming.
• Manage stocks of linen, towels, and room supplies.

Skills

Friendly demeanor

Detail-oriented

Ability to remain calm under pressure

Job description

Overview

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.

The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.

Benefits

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that’s tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Location

The Ambleside Inn is set against a backdrop of breath-taking fell views and scenic walking routes, making it the perfect base to explore the beauty of the Lake District. Surrounded by nature's tranquillity and with easy access to some of the area's most picturesque trails, it’s a place where you can truly immerse yourself in the stunning landscape.

You’ll Fit Right Inn

At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams.

A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.

Responsibilities

• Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues.
• You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively.

If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn…

This role gives Victorija the flexibility to balance her family commitments. Watch Victorija’s video to learn more about our Housekeeping roles. https://careers.inncollectiongroup.com/join-inn

*Age-related pay rates apply for Under 21s.*