House Person

Fairmont; Hamilton; On-site; GBP 16,000 - 23,000; Full time

Job summary

Hamilton Princess & Beach Club is seeking a meticulous Housekeeping professional to maintain pristine guest rooms, corridors and public areas. You will assist Room Attendants, respond to guest requests, and ensure inventory is stocked and equipment is maintained throughout the hotel.

The role requires physical fitness, a strong work ethic, and excellent communication to deliver exceptional guest experiences in Bermuda’s premier luxury property.

Qualifications

• Previous housekeeping experience in a luxury hotel environment is an asset.
• Must possess a strong work ethic and be able to work efficiently in a demanding, fast paced environment.
• Must be physically fit and have the ability to stand, lift, push and pull for long periods during shift.
• Excellent communication and organizational skills.

Responsibilities

• Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues.
• Responsible for cleaning guest corridors, rooms, balconies and other specific areas of the hotel as assigned.
• Assist Room Attendants with vacuuming, deep cleaning guest rooms, and other duties as required.
• Remove dirty linen, garbage and recyclables from guest rooms in a timely manner.
• Respond in a timely manner to guests’ special requests for miscellaneous items (cribs, cots, towels).
• Maintain inventory levels in Housekeeping closets; restocking supplies and amenities as required.
• Ensure housekeeping equipment is cleaned and maintained.
• Report defects in guestrooms to leadership in a timely manner.

Skills

Strong work ethic

Excellent communication

Physical fitness

Ability to work in fast-paced env

Job description

Company Description

For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.

Company Description

For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.

• Connecting guests to the extraordinary place we call home
• Discovering a broad offering of career paths
• Learning and thriving among a group of international hospitality professionals
• Being passionate about people and attentive to the world - we are globetrotters!
• Going beyond the walls of our hotel to support our community
• Taking pride in our differences

Then this could be THE perfect opportunity for you, and we cannot wait to welcome you.

#WeAreHamiltonPrincess

Job Description

Reporting to the Head House Person & Floor Supervisors, responsibilities and essential job functions include, but are not limited to, the following:

• Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
• Responsible for cleaning guest corridors, rooms, balconies and other specific areas of the hotel as assigned
• Assist Room Attendants with vacuuming, deep cleaning guest rooms, and other duties as required
• Remove dirty linen, garbage and recyclables from guest rooms in a timely manner and processed accordingly
• Respond in a timely manner to guests’ special requests for miscellaneous items (i.e.: cribs, cots, extra towels etc.)
• Maintain required inventory levels in Housekeeping closets; including collection and distribution of clean linen, restocking paper supplies and amenities as required
• Ensure housekeeping equipment is cleaned and maintained
• Report any defects in guestrooms and surrounding areas to Royal Service and Housekeeping leadership in a timely manner
• Treat each and every Guest as a unique individual
• Anticipate Guests’ needs with thoughtful and personal touches
• Resolve Guest problems and never say “no” without offering an
• alternative
• Be an ambassador for the Brand, Hotel, Community and Colleagues
• Be guided by Fairmont core values; respect, integrity, teamwork and empowerment and accountability
• Following outlined procedures when performing housekeeping duties
• Participate in hotel committees
• Strict adherence to all Health & Safety training, guidelines and work practices previous, during and following an epidemic (whether local or global) that are established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for disease control (CDC)
• Perform any other duties, tasks, and assignments within your department as required.

Qualifications

Qualifications:

• Previous housekeeping experience in a luxury hotel environment is an asset
• Must possess a strong work ethic and be able to work efficiently in a demanding, fast paced environment
• Must be physically fit and have the ability to stand, lift, push and pull for long periods during shift
• Excellent communication and organizational skills
• Knowledge of all hotel facilities and surrounding area is an asset
• Ability to work well under pressure

Physical Aspects of Position (includes but is not limited to):

• Walking, standing, bending, pushing and pulling anywhere from 2 – 6 hours a day.
• Does not lift weights exceeding 25 lbs.
• Requires constant repetitive motion.