Luxury Hotel House Attendant – Guest Service

Fairmont; Hamilton; On-site; GBP 16,000 - 23,000; Full time

Job summary

Hamilton Princess & Beach Club is seeking a meticulous Housekeeping professional to maintain pristine guest rooms, corridors and public areas. You will assist Room Attendants, respond to guest requests, and ensure inventory is stocked and equipment is maintained throughout the hotel.

The role requires physical fitness, a strong work ethic, and excellent communication to deliver exceptional guest experiences in Bermuda’s premier luxury property.

Qualifications

• Previous housekeeping experience in a luxury hotel environment is an asset.
• Must possess a strong work ethic and be able to work efficiently in a demanding, fast paced environment.
• Must be physically fit and have the ability to stand, lift, push and pull for long periods during shift.
• Excellent communication and organizational skills.

Responsibilities

• Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues.
• Responsible for cleaning guest corridors, rooms, balconies and other specific areas of the hotel as assigned.
• Assist Room Attendants with vacuuming, deep cleaning guest rooms, and other duties as required.
• Remove dirty linen, garbage and recyclables from guest rooms in a timely manner.
• Respond in a timely manner to guests’ special requests for miscellaneous items (cribs, cots, towels).
• Maintain inventory levels in Housekeeping closets; restocking supplies and amenities as required.
• Ensure housekeeping equipment is cleaned and maintained.
• Report defects in guestrooms to leadership in a timely manner.

Skills

Strong work ethic

Excellent communication

Physical fitness

Ability to work in fast-paced env

Job description

Hamilton Princess & Beach Club is seeking a meticulous Housekeeping professional to maintain pristine guest rooms, corridors and public areas. You will assist Room Attendants, respond to guest requests, and ensure inventory is stocked and equipment is maintained throughout the hotel.

The role requires physical fitness, a strong work ethic, and excellent communication to deliver exceptional guest experiences in Bermuda’s premier luxury property.