General Maintenance Technician/Special Projects

Fairmont; Hamilton; On-site; GBP 32,000 - 47,000; Full time

Job summary

Hamilton Princess & Beach Club is seeking a maintenance technician to deliver proactive guest service and perform general facilities maintenance at Bermuda's premier luxury property.

You will handle electrical, plumbing, HVAC, carpentry, and compliance tasks, while maintaining safety standards and documentation. The role requires flexibility for evenings and weekends and acts as an ambassador for the brand and team.

Qualifications

• Minimum 3 years experience in facilities maintenance or related field.
• High School diploma; trade certification asset.
• Hands-on skills in electrical, plumbing, carpentry and mechanical systems.
• Ability to read and interpret manuals and technical instructions.
• Knowledge of building codes, compliance and WHS standards.
• Strong problem-solving and ability to work independently; time management.
• Fluent English communication; available for evenings/weekends as required.

Responsibilities

• Deliver professional guest service and provide information about hotel facilities.
• Respond to maintenance requests via work order system.
• Perform general maintenance: electrical, plumbing, HVAC, carpentry, painting, masonry.
• Carry out preventive maintenance on equipment and areas.
• Conduct inspections and ensure safety and codes compliance.
• Maintain and repair building systems per manuals and standards.
• Document work orders and maintenance activities accurately.
• Keep tools and spaces safe, clean, and organized.
• Monitor equipment performance and report faults/safety concerns.
• Assist with inventory control and stock replenishment.
• Work independently or in a team on maintenance tasks.
• Be an ambassador for the Brand, Hotel, Community and Colleagues.

Skills

Problem solving

Independent

Time management

English communication

Reliable and flexible

Team player

Driver's license

Education

High School diploma

Job description

Company Description

For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, luxurious spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.

Company Description

For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, luxurious spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.

Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, and pleasant, while keen on turning moments into memories for our guests – the Fairmont way.

As a member of our Princess Team, all Heartists are valued and recognized, the same as our guests and local communities. Consider joining us, if you enjoy:

• Connecting guests to the extraordinary place we call home.
• Discovering a broad offering of career paths
• Learning and thriving among a group of international hospitality professionals
• Being passionate about people and attentive to the world - we are globetrotters!
• Going beyond the walls of our hotel to support our community.
• Taking pride in our differences

Then this could be THE perfect opportunity for you, and we cannot wait to welcome you.

#WeAreHamiltonPrincess

Job Description

Summary of Responsibilities

Reporting to the Director of Engineering, responsibilities and essential job functions include, but are not limited to the following:

• Deliver professional, engaging, and proactive guest service by anticipating needs and providing helpful information about hotel facilities to ensure an exceptional guest experience.
• Respond promptly to maintenance requests across guest rooms, public areas, and back-of-house using the work order system.
• Perform general maintenance and repairs including plumbing, electrical, HVAC, refrigeration, carpentry, painting, and masonry.
• Carry out preventive maintenance on equipment, guest rooms, and public areas to maintain hotel standards.
• Conduct regular inspections of facility and surrounding areas and perform interior and exterior maintenance and service as required
• Maintain and repair building systems and equipment in accordance with manuals, standards, and safety codes.
• Ensure all work orders and maintenance activities are completed and documented accurately.
• Maintain tools, equipment, and workspaces in a safe, clean, and organized condition.
• Monitor equipment performance and report faults, damages, or safety concerns.
• Support inventory control by using materials efficiently and assisting with stock replenishment.
• Work independently or as part of a team on maintenance tasks and projects.
• Being an ambassador for the Brand, Hotel, Community and Colleagues, participating in Hotel Committees and events.
• Act as part of the Emergency Response Team when required.
• Strict adherence to all Health & Safety training, guidelines and work practices previous, during and following an epidemic (whether local or global) that are established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for disease control (CDC).
• Perform any other job related duties and projects as assigned

Qualifications

• Minimum 3 years experience in facilities general maintenance or a related field; hospitality experience preferred
• High School diploma or equivalent; trade certification or vocational training considered an asset.
• Proven hands‑on skills in basic electrical, plumbing, carpentry, and mechanical systems.
• Working knowledge of maintenance tools, equipment, and materials, with the ability to read and interpret manuals and technical instructions.
• Basic understanding of building codes, compliance, and Health & Safety (WHS) standards.
• Strong problem-solving skills with the ability to work independently, manage time effectively, and take a hands‑on approach.
• Ability to communicate effective in English (verbal and written).
• Reliable and flexible, with the ability to work evenings, weekends, and public holidays as required.
• Positive, team‑oriented attitude with strong interpersonal skills; valid driver’s license considered an asset.

Additional Information

Physical Aspects of Position (include but is not limited to)

• Walking, standing, bending, pushing and pulling anywhere from 2 – 6 hours a day.
• Requires constant repetitive motion.
• Environmental stress is high – work in extreme weather conditions, high noise level and utilize hazardous machinery.