House Manager

The Guinness Partnership; Prestwich; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

On-site accommodation

Job summary

The Guinness Partnership is seeking a live-in House Manager for Charlton Court in Prestwich, Manchester. This part-time, permanent role requires you to reside on-site in a 2-bedroom flat, working five hours per day from Monday to Friday.

You will deliver high-quality service to residents, manage health and safety records, and perform light maintenance tasks. A basic DBS check is provided by the employer.

Qualifications

• Friendly, customer-focused with good communication skills.
• Self-motivated and highly organised to maintain records.
• Comfortable with manual tasks to keep the scheme clean.
• Ability to carry out minor repairs and basic maintenance.

Responsibilities

• Provide daily welfare checks and be the first point of contact for residents.
• Test fire alarms and warden call points; log maintenance issues.
• Complete monthly fire inspection and Estates paperwork.
• Maintain up-to-date contact details and resident information.
• Attend monthly training sessions and scheme walks to ensure high standards.

Skills

Customer-focused

Communication skills

Organisational skills

Problem solving

Tools

Microsoft Office

Job description

Job Description

We are looking for a live-in House Manager for our residential scheme at Charlton Court in Prestwich Manchester. This is a part-time, permanent role, working 5 hours per day, Monday to Friday.

About the location

To ensure we are delivering the right level of service to our residents, the successful candidate must be able to live on-site in the accommodation provided. The accommodation is a 2-bedroom flat. Charlton Court, built in 1989, has 26 leasehold properties in the scheme, with a range of Flats & Bungalows for residents aged 55 and over.

You will be expected to deliver a high quality of service to residents, daily duties include:

• Daily welfare checks on our residents.
• Test warden call points and smoke alarms.
• Complete a monthly fire inspection of the communal building.
• Promptly report and log all maintenance issues/repairs.
• Be the first point of contact for resident enquiries.
• Maintain accurate and up-to-date next-of-kin contact details.
• Complete all relevant Estates weekly paperwork.
• Attend monthly TBTs and any arranged training sessions.
• Walk the scheme to ensure the scheme grounds are maintained to a good standard.

What we are looking for

We are looking for someone friendly, customer-focused, with good communication skills with the ability to resolve practical problems.

You must be self-motivated and highly organised to maintain health & safety and compliance records, with good administration skills and knowledge of Microsoft. You must be comfortable carrying out manual tasks to keep the scheme clean, such as ad hoc tasks like clearing of snow from pathways, litter picking, and refuse removal from communal areas. The ability to complete minor repairs such as fixing hinges on cupboard doors is essential.

This position will require a basic DBS check, which will be paid for by The Guinness Partnership.

About Us

The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.