House Manager

The Guinness Partnership; Greater Manchester; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

On-site accommodation

DBS check paid by employer

Job summary

The Guinness Partnership is seeking a live-in House Manager for Charlton Court in Prestwich, Manchester. This part-time, permanent role requires living on-site in a 2-bedroom flat and working 5 hours daily from Monday to Friday.

You will deliver high-quality service, conduct welfare checks, manage safety tasks, and maintain records while assisting residents with enquiries and upkeep of the scheme.

Qualifications

• Friendly, customer-focused with good communication skills.
• Self-motivated and highly organised to maintain records.
• Good administration skills and knowledge of Microsoft Office.
• Comfortable carrying out manual tasks (e.g., snow clearing, litter picking).
• Willingness to undergo a basic DBS check paid by The Guinness Partnership.

Responsibilities

• Daily welfare checks on residents.
• Test warden call points and smoke alarms.
• Complete a monthly fire inspection of the communal building.
• Promptly report and log maintenance issues/repairs.
• Be the first point of contact for resident enquiries.
• Maintain accurate next-of-kin contact details.
• Complete all Estates weekly paperwork.
• Attend monthly TBTs and training sessions.
• Walk the scheme to ensure grounds are well maintained.

Skills

Customer-focused

Communication skills

Organised

Administration skills

Microsoft Office

Problem-solving

Self-motivated

Manual tasks

Education

Basic DBS check required

Job description

We are looking for a live-in House Manager for our residential scheme at Charlton Court in Prestwich Manchester. This is a part-time, permanent role, working 5 hours per day, Monday to Friday.

About the location

To ensure we are delivering the right level of service to our residents, the successful candidate must be able to live on-site in the accommodation provided. The accommodation is a 2-bedroom flat. Charlton Court, built in 1989, has 26 leasehold properties in the scheme, with a range of Flats & Bungalows for residents aged 55 and over.

You will be expected to deliver a high quality of service to residents, daily duties include:

• Daily welfare checks on our residents.
• Test warden call points and smoke alarms.
• Complete a monthly fire inspection of the communal building.
• Promptly report and log all maintenance issues/repairs.
• Be the first point of contact for resident enquiries.
• Maintain accurate and up-to-date next-of-kin contact details.
• Complete all relevant Estates weekly paperwork.
• Attend monthly TBTs and any arranged training sessions.
• Walk the scheme to ensure the scheme grounds are maintained to a good standard.

What we are looking for

We are looking for someone friendly, customer-focused, with good communication skills with the ability to resolve practical problems.

You must be self-motivated and highly organised to maintain health & safety and compliance records, with good administration skills and knowledge of Microsoft. You must be comfortable carrying out manual tasks to keep the scheme clean, such as ad hoc tasks like clearing of snow from pathways, litter picking, and refuse removal from communal areas. The ability to complete minor repairs such as fixing hinges on cupboard doors is essential.

This position will require a basic DBS check, which will be paid for by The Guinness Partnership.