Host / Receptionist

Daphne's; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a prestigious venue in London as a Receptionist/Host, ensuring exemplary service and guest satisfaction. Responsibilities include managing reservations and providing a welcoming atmosphere while leveraging your hospitality expertise. Benefit from a friendly work culture, great perks including discounts and opportunities for career progression.

Benefits

Generous discount off your bill when dining in our restaurants.

Opportunities for progression within the Group.

Paid overtime.

28 days holiday, increasing with length of service.

Recommend a friend scheme with bonuses.

Access to discounts on gym memberships, travel, and more.

Reward programs and staff recognition.

Qualifications

• Previous experience as a receptionist, host, or Maitre D’ in a restaurant or hospitality setting.
• Experience with Open Table or Seven Rooms preferred.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Manage reservations, ensuring accurate and efficient table assignments.
• Coordinate with the service team to ensure a seamless dining experience.

Skills

Communication

Interpersonal Skills

Organizational Skills

Multitasking

Attention to Detail

Positive Demeanor

Education

Experience in Hospitality

Tools

Open Table

Seven Rooms

Job description

Key Responsibilities:

1. Greet and welcome guests with warmth and professionalism.
2. Manage reservations, ensuring accurate and efficient table assignments.
3. Experience with Open Table and/or Seven Rooms preferred.
4. Coordinate with the service team to ensure a seamless dining experience.
5. Answer phone calls and inquiries, providing information and assistance.
6. Maintain the reception area, keeping it clean and organized.
7. Uphold the highest standards of service and guest satisfaction.

Requirements:

1. Previous experience as a receptionist, host, or Maitre D’ in a restaurant or hospitality setting.
2. Experience with Open Table or Seven Rooms.
3. Excellent communication and interpersonal skills.
4. Strong organizational skills and attention to detail.
5. Ability to multitask in a fast-paced environment.
6. Positive and friendly demeanor.

Benefits:

1. Generous discount off your bill (including drinks) when dining in any of our restaurants across the Group.
2. Opportunities for progression within the Group.
3. Paid overtime.
4. 28 days holiday, increasing with length of service up to 5 extra days.
5. Recommend a friend scheme with bonuses per referral.
6. Access to discounts on gym memberships, travel, online shopping, gadgets, and more.
7. Reward programs, long service awards, staff recognition, and incentives.

Join our team and be part of a distinguished establishment committed to delivering unparalleled hospitality. We promote an inclusive working environment that values diversity and equal opportunity.

Additional Details:

• Experience: Required
• Languages: English – Advanced
• Employment: Full-time
• Salary: from £18 hourly
• Starting time: Immediate start!

About Daphne's:

Daphne’s continues to shine as a leader in the Chelsea & South Kensington restaurant scene.