Restaurant Host/Receptionist

fish! Borough; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A bustling restaurant in Borough Market is seeking an experienced Restaurant Receptionist/Host to handle a high volume of guests. This role involves customer service, managing reservations, and maintaining a welcoming atmosphere. Ideal candidates will have over two years of experience and possess organizational and communication skills.

Benefits

Monthly payment with early access via Wagestream

Staff drink and meal during duty

50% discount for staff dining

28 days holiday increasing with service

Refer a Friend bonus of £500

Qualifications

• Minimum 2 years restaurant receptionist/host experience.
• Ability to handle high volume customer flow.
• Welcoming manner and great team player.

Responsibilities

• Management of online and phone reservations.
• Welcoming guests and seating reservations.
• Daily admin of menus and reservations.

Skills

Organizational skills

Communication skills

Attention to detail

Customer service

Tools

Opentable

Excel

Word

Job description

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Restaurant receptionist/ host-Experienced-full time 35-45 hours

Fish! Restaurant in Borough Market is looking for an experienced
and enthusiastic restaurant host/ess.

Please note that we can only consider applicants with Restaurant
Receptionist experience.

We are looking for someone who has great knowledge of how to
handle a busy, high volume service,knowledge of table turning, has high energy,
can work independently and in team.

The restaurant is a brasserie style, counts 110 seats inside and
40 outside. We are open every day and welcome around 2500 guests weekly. The
service style is casual and friendly but professional and efficient.

For the role you will need:

• -Availability
  to work full time, as per weekly rota.
• -Minimum 2
  years previous restaurant receptionist/host experience in a high volume
  service
• -Highly
  organized nature with great attention to details
• -Knowledge
  of Opentable booking system
• -The
  ability to handle high volume customers flow
• -Some
  computer skills,knowledge of excel-word documents.
• -A
  welcoming manner
• -Great
  team player with strong communication skills

The core functions for the role are as follows:

• -Management
  of online( Opentable) walk-in and phone reservations, party reservation
  organizing.
• -Daily
  admin of menus, reservations-using word&excel documents.
• -Responsible
  for welcoming guests to the restaurant, seating reservations and walk ins,
• -Dealing
  with all requests and queries in an efficient and professional manner
  whether face to face or over the telephone or in emails.
• -Follow
  the opening,closing and daily duties procedure.

What the company offers to you:

• -Full time
  hours, earnings between £14-£15 ( depending on experience ) per hours including tronc. Plus tronc bonus on top of
  hourly wage.
• -Monthly
  payment with early access via Wagestream
• -Various
  weekly rota of double & single shift, 2-3 days off.
• -Staff
  drink and meal when in duty
• -£500.00
  Refer a Friend bonus
• -50%
  discount when dining with us pus 20% family discount
• -28 days
  holiday ( inc bank holiday), increasing with length of service
• -Be a part
  of bubbly Borough market’s spirit

All applicants must be eligible to work in the UK and must obtain
a Share Code prior to application.