Hotel Food & Beverage Team Leader

LEGOLAND Windsor; Windsor; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Merlin Magic Passes

In-house training and development

On-site discounts

Flexible working

Discounts app access

Accrued annual leave

Monthly socials and events

Job summary

LEGOLAND Windsor is recruiting confident Team Leaders for our hotel operation within the Food & Beverage department. The role covers a fast-paced service across several restaurants from fine dining to clubhouse themes, with shifts from 7am to 11pm.

You will lead by example, ensure allergen compliance, and uphold safety standards while driving performance and team development. We offer a competitive hourly rate of £13.40 plus fantastic benefits, including Merlin Magic Passes, training, on-site

Qualifications

• Previous leadership experience is essential.
• Strong communication and organisational abilities.
• Ability to manage multiple tasks in a fast-paced hospitality environment.

Responsibilities

• Lead the hotel Food & Beverage team to deliver high-energy, high-quality service.
• Provide menu knowledge and adhere to allergen and dietary requirements.
• Ensure health and safety and food safety standards are met.
• Motivate and delegate to get the best from the team and ensure smooth operation.

Skills

Leadership experience

Communication skills

Organisational skills

Customer service

Job description

We are ONE Team at LEGOLAND Windsor, and we are committed to delivering magic every day for our guests. Come and join the team! We are recruiting for confident Team Leaders to work across our hotel operation within the Food and Beverage department at LEGOLAND Windsor Resort. You will have the opportunity to be part of an energetic, fun environment that strives every day to deliver outstanding service to our guests. Our Hotel Food & Beverage Team operate across several restaurants ranging from fine dining to a traditional 'clubhouse' theme. All of them have their own unique theme and menu offerings. Shift Opportunities include: Full Time, Fully Flexible - hours covering 7am until 11pm

What does this role entail?

A day in the life of a Hotel Food & Beverage Team Leader would include... Being a leader within the operation and ensuring the team keep to a high energetic, fast-paced service by driving performance, productivity, and quality throughout Being empowering and motivating, through delegation to get the best from the team Being confident in providing excellent menu knowledge and having the ability to adhere to allergen and dietary requirements where necessary Adhering to the highest standards of Health & Safety as well as Food Safety both with the products that are served and within the working environment Working as part of a team as well as leading the team to ensure the operation runs smoothly Promoting and sustaining a supportive learning environment

Here are some of the desirable qualities for this role...

• Previous Food and Beverage experience is desirable
• Previous leadership experience is essential
• Excellent communication and organisational skills
• The ability to remain calm under pressure and complete tasks efficiently and within deadlines
• Be adaptable and flexible to support business requirements
• A positive, approachable, and proactive attitude, with the ability to lead by example and demonstrate responsibility and accountability
• The ability to build and maintain excellent working relationships across the business and the wider resort
• Due to the nature of this role, which includes bar and alcohol service, applicants must be aged 18 or over in accordance with the Licensing Act 2003

£13.40 per hour plus fantastic benefits listed below...

What's in it for you?

• Merlin Magic Passes (free tickets to use across Merlin theme parks and attractions)
• In-house training and development programme with the opportunity for progression
• On-site discount across Merlin theme parks and attractions
• Flexible working
• Benefits app: access to hundreds of discounts, online GP appointments, mental health support, and our Employee Assistance Programme
• Accrued annual leave
• Monthly socials and themed events