Hotel Team Leader

Accor Hotels; Manchester; On-site; Full time

Job summary

A leading hotel in Manchester is looking for a dedicated hospitality professional to join their team. The role involves crafting unforgettable guest experiences, empowering teams, and ensuring meticulous administration. Candidates should have supervisory experience and a strong passion for delivering great service. This full-time position offers competitive pay and numerous perks.

Benefits

Pension Scheme

Discount Card for Accor Hotels

Complimentary stays in UK hotel

Training & Development

Additional holidays with service

Recommend a friend scheme

Employee Advisory Service

Qualifications

• 2+ years experience in a hotel role required.
• Supervisor experience of 1+ year required.
• Strong knowledge and experience in hotel operations.

Responsibilities

• Crafting unforgettable guest experiences.
• Empowering teams and driving collaboration.
• Meticulous administration and financial oversight.

Skills

Passionate about guests

Delivering great service

Results-driven

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

Main Responsibilities:

• Crafting Unforgettable Guest Experiences
• Mastering the Art of Hospitality
• Empowering Teams and Driving Collaboration
• Meticulous Administration and Financial Oversight
• Championing Sales and Market Engagement
• Talent and Culture Stewardship

Salary: £ Competitive

Contract type: Full time/permanent

Qualifications

• Passionate about guests
• Delivering great service
• Strong level of knowledge and experience across the operations on similar hotel.
• Hands-on approach, is organised and supportive of your team.
• Take initiative
• Reactive to situations as they arise
• Results-driven
• You must have 2+ years experience in a hotel role
• You must have supervisor experience of 1+ year
• Must have the right to work in the UK

Additional Information

What will you get?

Having great people involves great rewards! As an employee of Accor, you will be part of a world leading hospitality brand, offering many other perks such as:

• Pension Scheme
• A Discount Card to be used in Accor Hotels Worldwide
• Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
• Training & Development
• Additional holidays with service
• Recommend a friend scheme
• Employee Advisory Service
• ... And much more !

During the course of duty you will have access to certain information, which demands the utmost confidentiality. Discretion must be exercised at all times.

Your responsibilities are included but not limited to this job description as this has been drafted as a guide to the purpose and main duties of the role as it currently exists. The hotel relies on the flexibility of its staff to ensure the continuity of the high standards currently being achieved. It is not intended as a wholly comprehensive or permanent schedule of duties and it does not form part of the contract of employment. The Company reserves the right to amend this job description from time to time to accommodate the requirements of the business and the evolving nature of the role.

Job Type: Full-time

Pay: £13.60 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Employee mentoring programme
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Experience:

• Supervising experience: 2 years (required)
• Hospitality: 1 year (preferred)
• Customer service: 1 year (preferred)
• Management: 1 year (preferred)
• Hotel: 1 year (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person