Hotel Team Leader

TN United Kingdom; Manchester; On-site; Full time

Job summary

A leading hospitality brand seeks a dedicated professional to enhance guest experiences and drive team collaboration in their Manchester location. With a focus on meticulous administration and financial oversight, this full-time role offers competitive pay and numerous benefits, including a pension scheme and employee discounts.

Benefits

Pension Scheme

Discount Card for Accor Hotels Worldwide

Complimentary stays in UK hotels

Training & Development

Additional holidays with service

Recommend a friend scheme

Employee Advisory Service

Discounted or free food

Employee mentoring programme

On-site parking

Qualifications

• At least 2 years experience in a hotel role.
• Supervisor experience of at least 1 year.
• Right to work in the UK.

Responsibilities

• Crafting Unforgettable Guest Experiences.
• Empowering Teams and Driving Collaboration.
• Championing Sales and Market Engagement.

Skills

Passionate about guests

Delivering great service

Strong knowledge across hotel operations

Hands-on approach

Results-driven

Job description

Social network you want to login/join with:

• Mastering the Art of Hospitality
• Empowering Teams and Driving Collaboration
• Meticulous Administration and Financial Oversight
• Championing Sales and Market Engagement
• Talent and Culture Stewardship

Contract type: Full time/permanent

Job Description

Main Responsibilities:

• Crafting Unforgettable Guest Experiences
• Mastering the Art of Hospitality
• Empowering Teams and Driving Collaboration
• Meticulous Administration and Financial Oversight
• Championing Sales and Market Engagement
• Talent and Culture Stewardship

Salary: £ Competitive

Contract type: Full time/permanent

Qualifications

• Passionate about guests
• Delivering great service
• Strong knowledge and experience across hotel operations
• Hands-on approach, organized and supportive of your team
• Take initiative
• Reactive to situations as they arise
• Results-driven
• At least 2 years experience in a hotel role
• Supervisor experience of at least 1 year
• Right to work in the UK

Additional Information

What will you get?

Enjoy great rewards as part of Accor, a world-leading hospitality brand, including:

• Pension Scheme
• Discount Card for Accor Hotels Worldwide
• Complimentary stays in UK hotels (subject to availability and T&C)
• Training & Development
• Additional holidays with service
• Recommend a friend scheme
• Employee Advisory Service
• ...And much more!

Confidentiality and discretion are required when handling sensitive information during your duties. This job description serves as a guide and is not exhaustive. The company reserves the right to amend duties as necessary to meet business needs.

Job Type: Full-time

Pay: £13.60 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Employee mentoring programme
• On-site parking

Schedule:

• 8-hour shifts
• Day and night shifts
• Monday to Friday and weekends

Experience:

• Supervising: 2+ years (required)
• Hospitality: 1+ year (preferred)
• Customer service: 1+ year (preferred)
• Management: 1+ year (preferred)
• Hotel experience: 1+ year (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person