Hotel Receptionist - AC Hotel by Marriott Inverness

Hotel Co 51 UK; Inverness; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Above market pay

Training and development

Health cash plan

Retention payment

Pension scheme

Enhanced maternity/paternity/adoption

Holiday entitlement (28/33 pro-rata)

Discounted room rates

Discount on Food & Beverage

Job summary

AC Hotel by Marriott Inverness is seeking a friendly Hotel Receptionist to warmly welcome guests, handle efficient check-in and check-out, and respond to enquiries with professionalism.

You will join a stylish property within the Marriott family, contributing to guest satisfaction and team morale while enjoying opportunities for development and a range of Marriott benefits.

Responsibilities

• Providing a welcoming and friendly atmosphere for our guests
• Performing smooth check-in and check-out for guests ensuring prompt and professional responses
• Assisting with guest enquiries and resolving general complaints
• Good knowledge of the hotel facilities and services we offer
• Working well with colleagues to ensure a smooth service and high team morale

Job description

Hotel Receptionist - AC Hotel by Marriott Inverness

Full-time contract

Gross hourly salary - 13.27GBP

We are looking for a Hotel Receptionist!

You will receive a warm welcome into our new stylish AC Marriott. With a real focus on performance, people, quality, profit, and communities, our team always strive for excellence and delivering outrageously good service!

We make working hard look like fun, whilst having a huge amount of fun working hard and delivering success. We genuinely care about our guests and each other and we show this through our values of Trust, Passion, Friendliness, Teamwork and Commitment.

This role has heaps of potential for professional development within a large team, and we are always looking to reward passion, initiative and those who go the extra mile.

What we will offer you:

• Above market rates of pay with exceptional benefits:
• Training and development opportunities
• Health Cash Plan
• Retention payment
• Pension scheme
• Enhanced Maternity/Paternity/Adoption pay
• Twenty-eight holidays (annually increasing to max thirty-three holidays pro-rata
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverage at Marriott hotels worldwide

What will I be doing as a receptionist?

• Providing a welcoming and friendly atmosphere for our guests
• Performing smooth check-in and check-out for guests ensuring that our guests are responded to promptly and professionally at all times.
• Assisting with guest enquiries and resolving general complaints
• Good knowledge of the hotel facilities and services we offer.
• Working well with your colleagues to ensure a smooth service and high team morale.

Hotel Co 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard by Marriott, Element by Westin and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 25+ properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Denmark and Poland) and expanding its reach with new properties in key markets. The company’s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit hotelco51.com.

About AC Hotels by Marriott® includes over 155 design-led hotels in more than 27 countries and territories. At AC Hotels, every moment has been designed, refined, crafted, and considered to create a comfortable, elevated, and unobtrusive experience that lets guests maximize their travels. The brand focuses on details and experiences that genuinely matter to provide a seamless, intuitive experience that lets travelers live life by design, not by default. The hotels feature purposefully designed signature spaces, most notably the AC Lounge®, which invite locals and travelers alike to collaborate in style during the day or enjoy handcrafted cocktails and tapas at night and the AC Kitchen, offering guests a European-inspired breakfast. The sophisticated AC Guest Rooms and public spaces feature sleek furnishings, curated artwork, and intuitive technology to inspire and connect guests. AC Hotels overthinks the guest's stay, so they never have to, creating The Perfectly Precise Hotel™ experience. For more information, visit http://www.ac-hotels.com and follow along on Facebook, Twitter, and Instagram. AC Hotels is proud to participate in Marriott Bonvoy, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits including free nights and Elite status recognition. To enroll for free or for more information about the program, visit MarriottBonvoy.com.

About Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties under 30 leading brands spanning 132 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy™, its highly-awarded travel program.