Hotel Receptionist

Murrayshall Country Estate; Perth; On-site; GBP 25,000 - 30,000; Full time

Job summary

Murrayshall Country Estate in Perthshire is seeking a friendly hotel receptionist to be the face of the estate, greet guests with a smile, and handle check-ins, check-outs and reservations with efficiency.

You’ll juggle emails, phone calls and front-desk admin, stay organised under pressure, and work closely with the team to ensure every guest has a great stay.

Qualifications

• An admin whizz who loves keeping things organised and getting the details right.
• A confident communicator who enjoys dealing with people.
• Someone who’s comfortable with IT, systems, emails and handling multiple tasks.

Responsibilities

• Welcoming guests with a smile and making check-in and check-out a breeze.
• Managing reservations, answering enquiries and handling phone calls and emails.
• Keeping records accurate, bookings organised and admin up to date.
• Helping guests with questions, requests and occasional curveballs.
• Working closely with the wider team to ensure a great guest experience.

Skills

Admin

Customer service

IT proficient

Reception experience

Job description

PEOPLE PERSON? ADMIN WHIZZ? WE WANT YOU!

PEOPLE PERSON? ADMIN WHIZZ? WE WANT YOU! Permanent, Full-time, Part-time upon request – FTE £27,476.80 Love making people feel welcome? Super organised? The sort of person who can juggle bookings,

Love making people feel welcome? Super organised? The sort of person who can juggle bookings, emails, phone calls and a busy reception desk without breaking a sweat?

You might be just who we’re looking for!

We’re on the hunt for a friendly, switched-on Hotel Receptionist to join our team at Murrayshall. You’ll be the face of the Estate, making great first impressions while keeping the behind the scenes admin running like clockwork.

What you’ll be getting stuck into:

Welcoming guests with a smile and making check-in and check-out a breeze

Managing reservations, answering enquiries and handling phone calls and emails

Keeping records accurate, bookings organised and admin up to date

Helping guests with questions, requests and the occasional unexpected curveball

Working closely with the wider team to make every guest’s stay a great one

What we’re looking for

• An admin whizz who loves keeping things organised and getting the details right
• A confident communicator who enjoys dealing with people
• Someone who’s comfortable with IT, systems, emails and handling multiple tasks
• A calm, practical problem-solver who can keep their cool when things get busy
• A team player with a positive attitude and a genuine eye for detail

Hotel reception experience would be a bonus, but we’re just as interested in your previous customer service and admin experience.

Why Murrayshall?

A beautiful Perthshire setting, a friendly team and a role where no two days are quite the same. If you enjoy variety, take pride in doing a job well and want to be part of a team that genuinely cares about the guest experience, we’d love to meet you.

Ready to be the friendly face and organisational genius behind a great guest experience?

Come and join us. Your next chapter starts here!

Escape the ordinary and leave behind the stress. It’s time for your retreat, an unparalleled experience where you can feel invigorated and energised.