Hotel Porter

One Devonshire Gardens; Glasgow; Vor Ort; GBP 16.000 - 22.000; Vollzeit

Zusammenfassung

Hotel du Vin Glasgow is seeking a friendly, energetic Porter to join our front office team at One Devonshire Gardens. You will be the face of our hotel, delivering warm hospitality and assisting guests with queries to ensure a memorable stay.

We offer 40 hours per week in a role with development opportunities in a 5-star property and a 3 AA Rosette restaurant, with a strong emphasis on service with a smile and guest satisfaction from check-in to departure.

Qualifikationen

• Friendly, energetic and passionate about service.
• Experience in hospitality or front-of-house is beneficial.
• Excellent interpersonal and communication skills.

Aufgaben

• Be the face of the hotel at front desk interactions and guest welcome.
• Assist guests with queries and help deliver memorable experiences.
• Support team to maintain high standards of service throughout stay.
• Contribute to a positive, polished guest journey from check-in to check-out.

Kenntnisse

Hospitality

Guest service

Team player

Communication

Jobbeschreibung

Hotel Porter, One Devonshire Gardens

40 hours per week Hotel du Vin Glasgow

We are looking for a friendly, passionate and energetic Porter to join our front office team.

You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life. You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes.

Meeting and exceeding every guests needs will be second nature to you. You will have a passion for beating guest expectations and within our 5 Star Hotel with its 3 AA Rosette restaurant you will be able to let this passion run free, assisting our guests and adding to their enjoyment by delivering amazing hospitality.

You are the first and last people our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

High standards will be second nature to you? You love people and making guests smile everyday knowing you have delivered celebrity service?

At Hotel du Vin we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.

Experience in a similar quality hotel is beneficial but not necessary, however, service with a smile and personality is a must.

We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.