Hotel Operations Lead: Guest Experience & Team Growth

Hotel Co 51; Aberdeen City; On-site; GBP 36,000 - 45,000; Full time

Benefits offered by this job

Health Cash Plan

Discounted room rates

Discount on Food & Beverages

Enhanced Maternity/Paternity/Adoption

Pension scheme

Twenty eight holidays

Job summary

Hotel Co 51 in Aberdeen is seeking a dynamic hotel manager to ensure the delivery of exceptional guest services. You will oversee team operations, manage food and beverage outlets, and promote the Moxy brand within a vibrant hotel environment.

The ideal candidate has over 2 years of management experience in the hotel sector, is great with guests, and enjoys a fast-paced work setting. The position offers various benefits, including the discounted room rates, health plans, and generous holiday

Qualifications

• Minimum 2 years hotel management experience.
• Minimum 2 years team management experience.
• Knowledge of Food Safety & Licensing laws.

Responsibilities

• Support the Captain in hotel management.
• Manage team and ensure excellent customer service.
• Handle food and beverage operations effectively.
• Check guests in/out smoothly.

Skills

Customer service

Team management

Clear communication

Multitasking

Tools

Property management system (Opera)

Point of Sale system (Micros)

Job description

Hotel Co 51 in Aberdeen is seeking a dynamic hotel manager to ensure the delivery of exceptional guest services. You will oversee team operations, manage food and beverage outlets, and promote the Moxy brand within a vibrant hotel environment.

The ideal candidate has over 2 years of management experience in the hotel sector, is great with guests, and enjoys a fast-paced work setting. The position offers various benefits, including the discounted room rates, health plans, and generous holiday