Operations Manager Moxy Edinburgh Airport

Hotel Co 51; Aberdeen City; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Health Cash Plan

Discounted room rates for you and your

Friends and Family at Marriott hotels

Discount on Food & Beverages at Marri​

Enhanced Maternity/Paternity/Adoption‑

Twent​y eight holidays

Job summary

Hotel Co 51 is seeking a dynamic Hotel Manager to lead operations at a Moxy-branded hotel in the Aberdeen area. You will supervise daily hotel activities, guide the team to deliver exceptional guest experiences, and drive profitability in line with Marriott standards.

The role focuses on people leadership, guest satisfaction, and brand alignment, with responsibilities spanning front desk, F&B, and event coordination as part of a lively hospitality team.

Qualifications

• Minimum 2 years hotel management experience.
• Minimum 2 years team management.
• Experience with Opera property management system is preferred.
• Knowledge of Micros point-of-sale system.
• Knowledge of Food Safety & Licensing laws.
• Knowledge of maintaining brand standards.

Responsibilities

• Supports the Captain in all aspects of the management of the hotel.
• Customer service, guest relations and creating positive guest experiences.
• Recruits and develops a team that delivers excellent service the Moxy way.
• Ensure a profitable hotel operation in line with company goals.
• Manage the team effectively and enforce company policies.
• Actively involved in the day to day tasks of the team.
• Managing Food & Beverage outlets the Moxy way.
• Manage hotel room inventory and checking guests in/out the Moxy way.
• Follow all food safety, licensing and health and safety policies to work safely.
• Promote and support the Moxy brand and the Marriott Bonvoy loyalty program.

Skills

Team management

Guest relations

Multi-tasking

Clear communication

Tools

Opera

Micros

Job description

Energetic multitasker who leads from the front to maintains a smooth hotel operation and inspires their team to overdeliver for guests by working hard and having fun. Maintains high standards for our guests, has an eye for detail, as well as a sound business understanding. Builds relationships with key partners and welcomes activity into the hotel by bringing the Moxy brand to life creating a fun and relaxed environment that makes guests feel at home.

Main Tasks and responsibilities

• Supports the Captain in all aspects of the management of the hotel
• Customer service, guest relations and creating positive guest experiences
• Recruits and develops a team that delivers excellent service the Moxy way
• Ensure a profitable hotel operation in line with company goals
• Manage the team effectively and enforce company policies
• Actively involved in the day to day tasks of the team
• Managing Food & Beverage outlets the Moxy way
• Manage hotel room inventory and checking guests in/out the Moxy way
• Follow all food safety, licensing and health and safety policies to work safely
• Promote and support the Moxy brand and the Marriott Bonvoy loyalty program

We’re looking for someone with Moxie, which is all of these things:

• Have high energy and a fearless do-it-yourself attitude
• Good with people and enjoy chatting with guests
• Skilled multi tasker who can balance hard work with great service
• Know being relaxed isn’t the same as being lazy
• Clear communicator fluent in English (and other languages a plus!)

Useful Experience

• Must have minimum 2 years hotel management experience
• Must have minimum 2 years team management
• Must haveproperty management system (preferably Opera) experience
• Knowledge of Point of Sale system (Preferably Micros)
• Knowledge of Food Safety & Licensing laws
• Knowledge of maintaining brand standards
• Event management, marketing or social media experience
• Personal experience of travel and travel industry

BENEFITS FOR YOU!

• Health Cash Plan
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Twenty eight holidays (annually increasing to max thirty two holidays)