Hotel Operations Lead: Guest Experience & Revenue

Park Hotel; Barnstaple; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Career progression opportunities

Staff discounts

Paid holidays

Job summary

Brend Hotels in Barnstaple is seeking an Assistant Manager to coordinate hotel operations across Sales, Human Resources and Accounts, aiming to maximise in-house spend and deliver high performance and consistent service levels. You will ensure compliance and drive quality, cost control and guest satisfaction to elevate the business.

You will lead, train and recruit teams, manage budgets and costs, and work closely with the General Manager to maintain and improve the property and sustain Brend

Job description

Brend Hotels in Barnstaple is seeking an Assistant Manager to coordinate hotel operations across Sales, Human Resources and Accounts, aiming to maximise in-house spend and deliver high performance and consistent service levels. You will ensure compliance and drive quality, cost control and guest satisfaction to elevate the business.

You will lead, train and recruit teams, manage budgets and costs, and work closely with the General Manager to maintain and improve the property and sustain Brend