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Brend Hotels; Harrogate; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Tip sharing

Training & progression

Brend 10% discount

Staff discounts

Hospitality rewards

Employee assistance program

Job summary

Brend Collection is hiring Bar Staff for The Barnstaple Hotel to deliver efficient service and be the personality behind the beer pumps. You will showcase knowledge of the drinks menu and ensure guest satisfaction, contributing to repeat visits.

Training will be provided; previous experience is not essential. The role offers competitive pay and employee benefits, with opportunities for progression within Brend Collection.

Qualifications

• Excellent customer service skills and a friendly manner.
• Ability to work well in a team and alone.
• Willingness to learn and adapt.
• Positive attitude and neat appearance.

Responsibilities

• Prepare the bar area for day to day business.
• Know the drinks menu and bar offering.
• Maintain stock levels and ensure clean glassware.
• Provide a friendly and professional guest experience.
• Operate efficiently to support bar service.

Skills

Customer service

Teamwork

Flexibility

Positive attitude

Job description

Salary: up to £12.71 per hour

Hotel: The Barnstaple Hotel

Deadline to apply: 29/9/2026

Why Join Us?

• Competitive rates of pay
• Share of staff tips that are given out monthly
• Training & progression opportunities
• 10% discount at any Brend Collection establishment
• Discounted hotel stays at any Brend Collection establishment
• Access to Hospitality Rewards, which include 100’s of discounts, from Boots to Asda.
• Access to Hospitality Action Employee assistance Program which includes support around mental health, financial difficulties, addiction & more.

What will I be doing?

As Bar Staff at The Barnstaple Hotel you are responsible for providing efficient service to guests being the personality behind the beer pumps and the expert on our drinks menu. You'll inject your personality every moment you’re with our guests so that they love to come back time and time again. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Prepare the bar area for day to day business
• Ensure that you have great knowledge of drinks menu and bar offering
• Ensure adequate stocks of every product in bars
• Ensure good stock of clean glasses at all times
• Ensure a friendly and professional guest experience.

What are we looking for?

To successfully fill this role as Bar Staff at The Barnstaple Hotel you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and willingness to learn
• Commitment to delivering high levels of customer service
• A neat and tidy appearance (hair and fingernails) and adhere to uniform requirements.
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in a team

Although previous experience would be beneficial, it is not essential as full training will be provided.

What is it like to work for Brend Collection?

Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!