Hotel Manager: Lead Team & Guest Experience

Whitbread; Bodmin; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Award-winning induction and training

Performance-related bonus scheme

Pension scheme and Share Save Scheme

Whitbread Privilege Card 25% off in WH

33 days annual leave

Job summary

Whitbread in Bodmin is seeking a Hotel Manager to lead Premier Inn and drive guest satisfaction from the front lines to the back of house. This role focuses on people leadership, operational excellence, and maintaining Premier Inn’s brand standards at the Bodmin hotel.

You’ll oversee daily operations, ensure safety, and motivate teams to deliver exceptional service that keeps guests returning to the UK’s leading hotel brand.

Qualifications

• Previous management experience in the hospitality industry or similar environment where you led a team to success.
• Strong leadership skills with a passion for customer service.
• Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels.
• Commitment to safety and maintaining high standards of service.

Responsibilities

• Lead and motivate our team of Front of House, Housekeeping, Back of House and Maintenance to ensure outstanding service and compliance with our brand standards.
• Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep us the UK’s number one
• Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities.
• Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain our high-quality standards.

Job description

Whitbread in Bodmin is seeking a Hotel Manager to lead Premier Inn and drive guest satisfaction from the front lines to the back of house. This role focuses on people leadership, operational excellence, and maintaining Premier Inn’s brand standards at the Bodmin hotel.

You’ll oversee daily operations, ensure safety, and motivate teams to deliver exceptional service that keeps guests returning to the UK’s leading hotel brand.