Hotel Manager: Lead Guest Experience & Team Growth

Whitbread; Salisbury; On-site; GBP 32,000 - 33,000; Full time

Benefits offered by this job

Whitbread Privilege Card 25% off in Wh

33 days annual leave

Pension Scheme

Share Save Scheme

Bonus scheme

Job summary

Whitbread's Premier Inn Salisbury North is seeking an experienced Hotel Manager to lead our hospitality Dream Team, drive guest satisfaction, and uphold brand standards in a busy city hotel.

You will oversee daily operations, manage Front of House and Housekeeping teams, ensure safety and service excellence, and develop your team to deliver outstanding results for guests and the business.

Qualifications

• Previous management experience in the hospitality industry or similar environment where you led a team to success
• Strong leadership skills with a passion for customer service
• Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels
• Commitment to safety and maintaining high standards of service

Responsibilities

• Lead and motivate our team of Front of House and Housekeeping to ensure outstanding service and compliance with our brand standards
• Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep us the UK’s number one
• Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities
• Ensure health and safety standards are met throughout the hotel and to maintain our high-quality standards

Job description

Whitbread's Premier Inn Salisbury North is seeking an experienced Hotel Manager to lead our hospitality Dream Team, drive guest satisfaction, and uphold brand standards in a busy city hotel.

You will oversee daily operations, manage Front of House and Housekeeping teams, ensure safety and service excellence, and develop your team to deliver outstanding results for guests and the business.