Hospitality Operations Leader

Premier-Inn; Salisbury; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Bonus scheme

Pension scheme

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Discount card

33 days annual leave

Perks at Work discounts

Job summary

Premier Inn is seeking a Hotel Manager in Salisbury to lead our hospitality Dream Team and drive guest satisfaction to new heights. You will steer daily operations, coach front-of-house and housekeeping teams, and uphold Premier Inn's renowned standards.

As the hotel leader, you’ll safeguard guests and staff, mentor your team, and ensure a vibrant, guest-focused culture that makes our brand the UK’s number one choice for stays.

Qualifications

• Proven leadership experience in hospitality or similar setting.
• Strong customer service mindset and guest-first approach.
• Experience building cohesive teams and aligning with brand standards.
• Excellent communication with staff at all levels.
• Commitment to safety and high service standards.

Responsibilities

• Lead and motivate Front of House and Housekeeping teams to deliver outstanding service and uphold Premier Inn standards.
• Oversee daily hotel operations, including bar and kitchen areas, to ensure smooth guest experiences.
• Identify improvement opportunities and drive actions aligned with business goals.
• Ensure health and safety standards are followed to maintain quality and compliance.

Skills

Leadership

Customer service

Team management

Communication

Safety compliance

Job description

Premier Inn is seeking a Hotel Manager in Salisbury to lead our hospitality Dream Team and drive guest satisfaction to new heights. You will steer daily operations, coach front-of-house and housekeeping teams, and uphold Premier Inn's renowned standards.

As the hotel leader, you’ll safeguard guests and staff, mentor your team, and ensure a vibrant, guest-focused culture that makes our brand the UK’s number one choice for stays.