Hotel Manager: Lead Guest Experience & Team Excellence

Premier Inn; Peterborough; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Award-winning training

Bonus scheme

Pension & Share Save

25% off meals

33 days annual leave

Perks at Work discounts

Job summary

Premier Inn Peterborough (Ferry Meadows) is seeking an experienced Hotel Manager to lead the Dream Team and uphold our guest-first culture. You’ll supervise front of house, housekeeping, maintenance and food service to ensure exceptional standards.

As the hotel leader, you’ll manage daily operations, develop your team, uphold safety and drive guest satisfaction to keep Premier Inn at the forefront of UK hospitality.

Qualifications

• Previous management experience in hospitality or similar setting with team leadership.
• Strong customer-service mindset and guest-focused approach.
• Clear communication and interpersonal skills.
• Commitment to safety and high standards of service.
• Ability to develop and motivate a diverse team.

Responsibilities

• Lead and motivate Front of House, Housekeeping, Back of House and Maintenance to deliver outstanding service.
• Oversee daily hotel operations including bar and kitchen to maintain top brand standards.
• Drive improvements and spot commercial opportunities to keep the hotel ahead.
• Ensure health and safety standards across the hotel and oversee service quality.

Skills

Team leadership

Guest service

Communication

Safety focus

Staff development

Job description

Premier Inn Peterborough (Ferry Meadows) is seeking an experienced Hotel Manager to lead the Dream Team and uphold our guest-first culture. You’ll supervise front of house, housekeeping, maintenance and food service to ensure exceptional standards.

As the hotel leader, you’ll manage daily operations, develop your team, uphold safety and drive guest satisfaction to keep Premier Inn at the forefront of UK hospitality.