Hotel Manager: Lead, Develop & Delight Guests

Premier-Inn; Greater London; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Whitbread Privilege Card

33 days leave

Perks at Work discounts

Award-winning induction and training

Bonus & Pension

Job summary

Premier Inn is seeking a Hotel Manager to lead our Dream Team and drive guest satisfaction while upholding our iconic brand standards across all hotel operations in the UK. You’ll manage Front of House, Housekeeping, Back of House and Maintenance, coach teams, ensure daily operations run smoothly, and spot commercial opportunities while keeping safety and service at the heart of everything we do.

Join a Great British business with award-winning training, generous holiday allowance, a competitive

Qualifications

• Previous management experience in hospitality or similar environment leading a team to success.
• Strong leadership skills with a passion for customer service.
• Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels.
• Commitment to safety and maintaining high standards of service.
• Be a part of Premier Inn – a Great British business.

Responsibilities

• Lead and motivate our team of Front of House and Housekeeping, back of House, Maintenance to ensure outstanding service and compliance with our brand standards.
• Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep us the UK's number one
• Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities
• Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain our high-quality standards

Skills

Leadership

Customer service

Team management

Communication

Safety awareness

Job description

Premier Inn is seeking a Hotel Manager to lead our Dream Team and drive guest satisfaction while upholding our iconic brand standards across all hotel operations in the UK. You’ll manage Front of House, Housekeeping, Back of House and Maintenance, coach teams, ensure daily operations run smoothly, and spot commercial opportunities while keeping safety and service at the heart of everything we do.

Join a Great British business with award-winning training, generous holiday allowance, a competitive