Hotel Manager: Lead Guest Experience & Operations

Premier-Inn; Potters Bar; Sur place; GBP 40 000 - 49 000; Plein temps

Avantages offerts par ce poste

Award-winning induction and training

Performance-related bonus scheme

Pension Scheme and Share Save Scheme

Whitbread Privilege Card giving 25% in

Whitbread Privilege Card giving you 25

25% off in our restaurants and up to ½

33 days annual leave

Perks at Work discounts

Résumé du poste

Premier Inn is seeking a Hotel Manager for the South Mimms/Potters Bar area. Lead a Dream Team to deliver exceptional guest experiences and uphold Premier Inn’s brand standards.

You will be responsible for team leadership, daily hotel operations, and safety compliance, with a focus on guest satisfaction and operational excellence. The role offers a structured induction and clear career progression.

Qualifications

• Previous management experience in the hospitality industry or similar environment where you led a team to success
• Strong leadership skills with a passion for customer service
• Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels
• Commitment to safety and maintaining high standards of service

Responsabilités

• Lead and motivate our team of Front of House and Housekeeping, back of House, Maintenance to ensure outstanding service and compliance with our brand standards
• Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep us the UK's number one
• Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities
• Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain our high-quality standards

Connaissances

Leadership

Customer service

Team management

Communication

Safety awareness

Description du poste

Premier Inn is seeking a Hotel Manager for the South Mimms/Potters Bar area. Lead a Dream Team to deliver exceptional guest experiences and uphold Premier Inn’s brand standards.

You will be responsible for team leadership, daily hotel operations, and safety compliance, with a focus on guest satisfaction and operational excellence. The role offers a structured induction and clear career progression.