Hotel Manager

The Berkeley Scott Group; Manchester; On-site; GBP 45,000 - 65,000; Full time

Job summary

The Berkeley Scott Group is recruiting an experienced Hotel Manager to lead daily hotel operations in Manchester. You will ensure exceptional guest experiences, drive financial performance, and maintain high standards while developing a motivated team.

You will oversee revenue initiatives, budgeting, cost control and compliance with health and safety and brand standards, aiming to maximise guest satisfaction and business outcomes.

Qualifications

• Proven experience as Hotel Manager in a hotel setting.
• Strong commercial acumen with P&L, budgeting and labour cost management.
• Track record of improving guest satisfaction and business performance.

Responsibilities

• Oversee all hotel operations to deliver outstanding guest service.
• Drive revenue, profitability, budgeting and cost control.
• Recruit, coach and develop department heads and teams.

Skills

Guest satisfaction

Leadership

P&L management

Budgeting

Cost control

People development

Communication

Problem-solving

Organisational skills

Job description

An exciting opportunity for an experienced and hands-on Hotel Manager to lead the day-to-day operations of a busy hotel in Manchester. You will be responsible for delivering exceptional guest experiences, driving financial performance, maintaining high operational standards, and developing a motivated, high-performing team.

Key Responsibilities

• Lead all hotel operations, ensuring outstanding guest satisfaction and service standards.
• Drive revenue, profitability, budgeting, and cost control.
• Recruit, coach, and develop department managers and teams.
• Ensure compliance with health & safety, legal, and brand standards.
• Manage guest feedback and service recovery effectively.
• Work closely with sales and revenue teams to maximise occupancy and market share.
• Foster a positive, engaged, and performance-driven culture.

About You

• Previous Hotel Manager experience within a hotel environment.
• Strong commercial acumen with experience managing P&L, budgets, and labour costs.
• Proven track record of improving guest satisfaction and business performance.
• Passion for developing people and leading high-performing teams.
• Excellent communication, leadership, and problem-solving skills.
• Highly organised, resilient, and customer focused.

Success Measures

• Guest Satisfaction Scores
• Revenue & Profit Performance
• Team Engagement & Retention
• Brand & Compliance Audits
• Health & Safety Standards

This is an excellent opportunity for a commercially minded hospitality professional looking to lead a successful hotel and make a real impact on guest experience, team development, and overall business performance.