Hotel Manager

The Midland; Manchester; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a dynamic and fast-growing hotel group as a Hotel Manager, where you will lead your team to deliver exceptional guest experiences. This role offers the opportunity to develop your leadership skills while ensuring high standards of service and safety. With a focus on sustainability and community engagement, you will play a key role in achieving business goals and fostering a supportive work environment. Enjoy a range of perks, including a quarterly bonus scheme and enhanced pension plan, as you contribute to the success of a renowned hotel brand with exciting expansion plans across the UK and Europe.

Benefits

Quarterly bonus scheme

Enhanced pension plan

Special rates on hotel rooms

Recognition schemes

Meals on duty

Talent referral bonuses

Team events

Annual Employee Awards Celebration

Access to wellbeing support

Ongoing training

Qualifications

• Strong leadership and organizational skills are essential.
• Experience in hotel management or hospitality is preferred.

Responsibilities

• Oversee daily hotel operations and lead the team.
• Ensure guest satisfaction and compliance with health standards.

Skills

Leadership

Organizational Skills

Guest Satisfaction Management

Health and Safety Compliance

Education

Degree in Hospitality Management

Relevant Certifications

Job description

Job Description

Be Yourself. Be an Inspiration to Your Team. Be Leonardo.

As a Hotel Manager, you'll oversee the daily operations of the hotel, lead your team from the front, and ensure our guests have an exceptional experience. This is a dynamic role requiring strong leadership and organizational skills. You will be responsible for maintaining high standards of guest satisfaction, ensuring health and safety compliance, and supporting your team’s development.

Perks and Benefits include:

• Quarterly bonus scheme based on business and personal performance
• Enhanced pension plan
• Special rates on Leonardo Hotel rooms across the UK & Europe
• Recognition schemes with vouchers for high performers
• Meals on duty
• Talent referral bonuses
• Regular team events and annual Employee Awards Celebration
• Access to pension, life assurance, and wellbeing support
• Ongoing training and clear career progression paths

Key Responsibilities:

• Set and meet guest satisfaction targets using feedback and surveys
• Achieve Green Tourism accreditation by reducing the hotel’s carbon footprint
• Meet KPIs and deliver results
• Coach and develop management team members for career growth
• Inspect facilities to ensure safety, quality, and brand standards
• Build relationships with local community and business leaders
• Collaborate with HR on engaging team activities
• Participate in company projects to enhance the Leonardo Hotels brand

Why Join Us?

We value our colleagues as much as our guests. Joining Leonardo means opportunities for development and progression through programs like our High Potential initiative. We foster a fast-paced, supportive environment with practical training and clear career pathways for a successful future in hospitality.

Our Story

With decades of experience, we operate over 270 hotels across the UK and Europe. As one of the fastest-growing hotel groups, we have plans for significant expansion, making now an exciting time to join us!