Hotel Manager

Leonardo Hotels UK & Ireland | Formerly Jurys Inn; Manchester; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Hotel Manager to lead their team and ensure exceptional guest experiences. In this fast-paced role, you will oversee operations, inspire your team, and drive guest satisfaction. With a focus on achieving KPIs and sustainability, you will play a key role in shaping the hotel’s future. Join a community that values hard work and offers genuine opportunities for development and progression. If you're passionate about hospitality and ready to make a difference, this is the perfect opportunity for you.

Benefits

Quarterly bonus scheme

Enhanced pension plan

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Employee Awards Celebration

Access to Company Pension Scheme

Life Assurance

Ongoing training programmes

Qualifications

• Proven experience in hotel management with a focus on guest satisfaction.
• Strong ability to lead and inspire a team to achieve operational excellence.

Responsibilities

• Oversee hotel operations and ensure guest satisfaction targets are met.
• Coach management team to build necessary skills for career progression.
• Regularly inspect facilities to ensure compliance with health and safety standards.

Skills

Leadership

Customer Service

Team Management

Operational Management

KPI Achievement

Education

Hospitality Management Degree

Relevant Management Experience

Job description

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Be Yourself – Be an Inspiration to Your Team – Be Leonardo

As a Hotel Manager, you’ll keep your hotel running like clockwork and lead your team from the front to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! You’ll oversee operations, ensure every stay is extra special and inspire a vibrant team to exceed our guests’ expectations. We’re looking for someone with key people skills, who is great at getting the best out of their team by giving them that get-up-and-go!

Some Of The Perks You Could Enjoy Include

• Quarterly bonus scheme: based on our business and your personal performances
• Enhanced pension plan
• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression
  
  

As a Hotel Manager, You Will

• Be yourself!
• Set guest satisfaction targets and ensure these are met, using guests’ feedback and surveys
• Work towards achieving Gold accreditation for your hotel through Green Tourism by reducing the hotel’s carbon footprint
• Be an expert in hitting KPIs and delivering results!
• Coach and support your management team to build the skills necessary to progress in their careers
• Regularly inspect facilities and rooms to ensure we are in compliance with health and safety standards, and our product is to brand standard
• Build relationships with the local community and business leaders
• Collaborate with your local HR team to host engaging activities for your team
• Get involved with company-wide projects to continue evolving the Leonardo Hotels brand
  
  

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, hard work earns you genuine opportunities for development and progression; in fact, our in-house “High Potential” programme is designed just for leaders like you. In order to thrive here, you need to enjoy working at pace. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality.

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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