Hotel Manager

The Doyle Collection; London; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading hotel group in London is seeking an experienced Hotel Manager to oversee operations at their luxury property. The ideal candidate will bring extensive experience in luxury lifestyle hotels and will focus on exceptional guest service. Benefits include competitive salary, joining bonus, and comprehensive holidays.

Benefits

£300 joining bonus payable after the probation period

28 days of holiday including public holidays

Company pension scheme

In-house training for personal development

Free meals on duty

Summer and Christmas parties

Interactive reward & recognition incentives

Qualifications

• Minimum 3 years in an Executive Committee level position in a Four or Five Star Hotel.
• Solid financial and commercial awareness.

Responsibilities

• Oversee day-to-day hotel operations and assist with strategic planning.
• Drive the performance of the property focusing on guest experiences.
• Deputize for the General Manager and develop guest service propositions.

Skills

Guest Focus

Strategic Planning

Leadership

Financial Awareness

Job description

We are looking for an experienced Hotel Manager to lead our operational teams to success. Reporting directly to the General Manager, the Hotel Manager is responsible for overseeing the day to day running and assisting with the strategic planning of the hotel operation. You will ensure the delivery of exceptional and unique service standards across all areas.

The Hotel Manager will assume operational responsibility and drive the performance of our unique property. With extensive experience in luxury lifestyle properties and knowledge of front office and food & beverage operations you will contribute to the creation of a brand of one to maximise reputation, revenue and profitability across all areas in line with budget expectations.

You will deputize in the absence of the General Manager and continually develop the product and the guest service proposition to ensure it is positioned as exceptional in the London market

What we need from you

Ideally, we are looking for a well-rounded Hotel Manager, with a min 3 years as in an Executive Committee level position in a Four or Five * Hotel environment. Our ideal candidate will need to demonstrate high levels of guest focus and strategic planning and display that they have a solid financial and commercial awareness.

We are looking for a self-motivated forward-thinking individual with a strong Hotel Operational Background within a large lifestyle, multi-outlet environment. You will be a confident communicator with the ability to lead and develop your teams and influence across all areas of the business.

You will have a hands-on approach and take a proactive role with departmental managers in order to identify and support needs at all levels. You will be an inspirational leader, who is passionate in delivering extraordinary guest experiences and who takes pride in sharing success with your team.

The benefits of working with The Kensington

• £300 joining bonus payable after the probation period
• 28 days of holiday including public holidays, increasing with length of service
• Company pension scheme
• In-house training team dedicated to your personal development and career progression
• Large range of Learning and Development across all levels and departments
• Free Life cover policy for you from your first day of employment
• Free meals on duty as well as breakfast to get to you started
• Staff summer parties, Christmas parties and regular team get together's
• Fun and interactive reward & recognition incentives
• A great working environment with a leading London reputation for al fresco dining
• Refer a Friend Bonus Scheme

The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

The Kensington, London

The Kensington is set in one of London's most desirable locations, surrounded by museums and walking distance from the shops of South Kensington and Knightsbridge. A luxury hotel with an ambience reminiscent of a private members club, 150 individually designed rooms and suites, Town House restaurant and K Bar, make it the perfect hidden spot.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Hospitality

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