Cluster Hotel Manager

Office Angels; Kingston upon Thames; On-site; GBP 50,000 - 65,000; Full time

Job summary

A leading company in the hospitality industry is seeking a passionate Cluster Hotel Manager in Kingston to enhance guest experiences and drive operational success. In this role, you will lead a team across multiple properties, implementing strategies that promote financial growth and employee satisfaction, ensuring a culture of excellence. Candidates with strong general management experience and a degree in hospitality or business management are encouraged to apply.

Benefits

20 days holiday plus bank holidays

Pension

Parking space

Free lunch

Uniform provided

Discounts

Growth opportunities

Qualifications

• Strong experience in a high-level operations role.
• Desirable degree in Hospitality or Business Management.
• A passion for delivering a true hospitality experience.

Responsibilities

• Oversee financial management and operational plans.
• Foster team development and ensure guest satisfaction.
• Promote brand engagement in the local community.

Skills

General Management

Team Development

Financial Management

Guest Satisfaction

Operational Planning

Education

Degree in Hospitality, Business Management or equivalent

Job description

Cluster Hotel Manager

Are you an enthusiastic leader in the hospitality industry looking to make a significant impact?

Location: Kingston, site based

Hours: 5 days a week (40 hours)

Salary: £50k to £65k, plus 20 days holiday plus BH, pension, parking space, free lunch, uniform provided, discounts and huge growth opportunities.

We're seeking a dedicated Cluster Hotel Manager to oversee multiple properties and elevate their guest experience to new heights! With a focus on financial management, operational excellence, and team development, you will play a vital role in shaping this hospitality group's, rapidly growing success.

In this role, you will not only manage but inspire a culture of excellence. Your leadership will create memorable experiences for guests and a fulfilling work environment for staff.

About the Role:

As the Cluster Hotel Manager, you'll lead and inspire teams, ensuring optimal guest satisfaction, sales growth, and profitability across all sites. Your responsibilities will include:

• Financial Management: Collaborate with the General Manager to develop, implement, and monitor financial and operational plans. Make capital improvement recommendations to enhance assets.


• Operational Planning: Direct daily activities, plan and assign work, and ensure appropriate staffing levels.


• Guest Satisfaction: Interact with guests and outside contacts to ensure top-end service and amenities.


• Team Development: Coach and develop your team, create performance goals, and recognise outstanding contributions.


• Public Relations: Act as a representative in the local community, promoting brand awareness.


• Environmental Responsibility: Implement initiatives to reduce carbon footprint and enhance sustainability practices.

What We're Looking For:

• Strong experience of general management experience in a high-level operations role.


• Degree in Hospitality, Business Management or equivalent would be desirable.


• A passion for delivering true hospitality experience

Ready to Take the Next Step?

If you have a genuine passion for hospitality and a drive to make a positive difference, we want to hear from you! Join this team in creating exceptional experiences and leading to success. Apply Now!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.