Hotel Manager

MHDV; Greater Manchester; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Staff discounts

Dine benefits

Apprenticeship programmes

Wellness programmes

Wagestream access to wages

Anniversary stays

Job summary

Malmaison Manchester Deansgate is seeking an experienced Hotel Manager to lead daily operations, drive guest satisfaction and maximise revenue across food and beverage and rooms. You will report to the Cluster General Manager and develop the team to deliver celebrity service.

As a proven Operations Manager or Deputy General Manager, you will set the brand apart, motivate large teams, and manage performance while upholding brand standards.

Qualifications

• Experienced hotel operations leader with ability to develop teams and deliver service excellence.
• Strong understanding of food & beverage within a large property.

Responsibilities

• Lead daily operations of Malmaison Manchester Deansgate.
• Drive guest satisfaction and revenue growth across rooms and F&B.
• Develop and motivate large teams to deliver celebrity service.
• Balance brand standards with practical, hands-on leadership.

Job description

About the Location

• 70 bedrooms
• 80-seater Bar & Grill
• 116-seater rooftop bar & terrace
• 2 meeting rooms, seating up to 12

Situated on Albert Square, across from Manchester's iconic Town Hall and just a stone's throw away from Deansgate and some of the city's most famous attractions. The original Northern Powerhouse! From the roaring mills of the cottonopolis during the industrial revolution to birth of the punk movement in the UK, its history is as diverse as it is complex. The city's transition into the vibrant, inclusive, and creative cultural centre we see today began in the empty warehouses when the mills fell silent. Ravers replaced cotton reels as the disused expanses of the former industrial sites filled with the sound of Motown: Northern Soul was born. New life swept onto the cobbled streets and canals as mills were converted into award winning housing complexes which paid homage to their industrial past and allowed new, diverse communities to flourish. Manchester's political and cultural past are evident wherever you go: from the steps of the iconic Free Trade Hall where Emmeline Pankhurst first roared her now famous slogan "deeds not words" to the city's famous Northern Quarter and Canal Street where free thinking, creativity, inclusivity, and individuality flourish. Manchester looks forward as it continues to embrace innovation and change, push the boundaries of contemporary culture and art, and celebrate diversity. All whilst being fiercely proud of it's industrial past and place as the powerhouse of the Industrial Revolution.

About the Role

Hotel Manager, Malmaison

Competitive Salary, 45 Hours

Permanent Contract

Manchester Deansgate

Malmaison is looking for a leader. Someone who will understand that running a successful business isn't just about exceeding the brand standards, or having a super P&L. We want someone who will look after the team and by developing them will deliver the expectation of celebrity service.

Malmaison Manchester Deansgate is looking for a Hotel Manager will be reporting into the Cluster General Manager and be responsible for running Malmaison Manchester Deansgate on a day to day basis.

You will be an experienced Operations Manager or Deputy General Manager looking for an opportunity to step up and keen to join a brand that will give you the opportunity to shine.

In this role you're a real organiser, who loves leading and motivating your team. You will be driving the brand strategy in all elements of the business and set Malmaison apart from the competition as a preferred employer and destination to stay, eat and drink.

You will know the market and understand how to maximise revenue within the business by looking at the bigger picture, managing the detail through your department managers and team will be second nature and leading from the front to set the example is something you are no stranger to.

Ideally you will have had previous experience in managing large teams and you will have a sound knowledge of food and drink in a similar sized property however this isn't a deal breaker.

Benefits

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme - save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it's earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme - free, confidential advice available 24/7 to you and your family

Plus on completing your probationary period you will be provided with:

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPI's
• Critical Illness cover
• Life Assurance

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

• Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.