Hotel Floor Supervisor - Housekeeping Lead

HotelCare Ltd; Newcastle upon Tyne; Remote; GBP 20,000 - 28,000; Full time

Benefits offered by this job

28 days holidays

Permanent contract

Free lunch on duty

On-site training

Pension after probation

Career progression

Incentives and awards

Job summary

HotelCare in the UK is seeking a Floor Supervisor to oversee a busy housekeeping team across guest rooms and hotel premises, ensuring high cleanliness standards and guest satisfaction. You will work with the Head Housekeeper to organise staff rotas, monitor performance, and deliver on-site training, while upholding safety policies and client standards.

This is a permanent role with flexible hours, a clear path for progression within HotelCare, and benefits including paid holidays, lunch on duty,

Qualifications

• Prior supervisory experience in hospitality, specifically in housekeeping or related areas.
• Strong knowledge of housekeeping operations and team coordination skills.

Responsibilities

• Oversee a busy housekeeping department and ensure quality of rooms.
• Organise staff rotas.
• Support Head Housekeeper and supervisory team.
• Train and develop housekeeping staff.
• Maintain standards set by HotelCare and client.
• Meet daily targets.
• Follow health and safety policies and report hazards.

Skills

Supervisory experience

Team coordination

Customer service

Time management

Attention to detail

Adaptability

Multitasking

Can-do attitude

Self-motivation

Work under pressure

Job description

HotelCare in the UK is seeking a Floor Supervisor to oversee a busy housekeeping team across guest rooms and hotel premises, ensuring high cleanliness standards and guest satisfaction. You will work with the Head Housekeeper to organise staff rotas, monitor performance, and deliver on-site training, while upholding safety policies and client standards.

This is a permanent role with flexible hours, a clear path for progression within HotelCare, and benefits including paid holidays, lunch on duty,