Hotel F&B Supervisor: Lead Team & Guest Experience

The Winchester Hotel & Spa; Winchester; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Hotel discounts across Axiom hotels

28 days holiday incl. bank holidays

Benefits & rewards portal access

Employee Assistance Line

Job summary

The Winchester Hotel & Spa is seeking a Food and Beverage Supervisor to join our Truly Talented team in Winchester. You will support the F&B leadership, help develop the team, and ensure guests receive excellent service in a busy hospitality environment.

You will deputise for the F&B Manager, maintain service standards, know the menu, and respond to guests’ dietary needs and queries with clear communication to the kitchen and service teams.

Qualifications

• Previous supervisory experience in a busy environment.
• Excellent personal presentation.
• Good understanding of food hygiene and health & safety procedures.
• Ability to function independently with minimal supervision.
• Excellent communication skills, the ability to communicate verbally and in writing.
• Enthusiastic team player with a flexible approach.

Responsibilities

• Deputise for the Food & Beverage Manager in their absence. Lead and develop the team.
• Supervise, encourage and develop the food and beverage team.
• Ensure all service standards are maintained throughout the breakfast operation.
• Ensure all tables are set and ready for welcoming guests at all times.
• Ensure that all guests’ orders are taken and executed in a timely manner.
• Having good knowledge of the food and beverage menu.
• Respond to guests’ queries on the menu, the length of wait and product availability to teams accordingly.

Skills

Supervisory experience

Communication skills

Food hygiene knowledge

Team player

Presentable appearance

Flexible attitude

Job description

The Winchester Hotel & Spa is seeking a Food and Beverage Supervisor to join our Truly Talented team in Winchester. You will support the F&B leadership, help develop the team, and ensure guests receive excellent service in a busy hospitality environment.

You will deputise for the F&B Manager, maintain service standards, know the menu, and respond to guests’ dietary needs and queries with clear communication to the kitchen and service teams.