Hotel F&B Supervisor - Lead Team, Elevate Guest Experience

Aramark; Windsor; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Merlin Magic Passes

On-site discount

Benefits app

Free on-site parking

Development and progression

Monthly socials

Incentives

Job summary

LEGOLAND Windsor Resort is seeking a Food & Beverage Supervisor to support day-to-day operations across Bricks Family Restaurant, Skyline Bar and Clubhouse. You will work between Team Leaders and Restaurant Managers to uphold standards and drive guest satisfaction.

The role requires a proactive, hands-on leader with strong communication skills and the ability to manage staffing, stock, and promotions. Weekend availability and full-time hours are expected.

Qualifications

• Experience within the Food and Beverage industry.
• Previous work as a Team Leader or similar role.
• Excellent attention to detail with the ability to work on your own initiative.
• A positive can-do attitude with a hands-on approach to support and lead the team.
• Be a great communicator and reliable in all aspects of the role.
• Demonstrate the ability to take on challenges as and when they arise, reacting positively and responding immediately with solutions

Responsibilities

• Ensuring full compliance with Health & Safety legislation, including Food Safety and Hygiene.
• Driving focus on exceptional guest service and achieving all Food and Beverage KPI targets.
• Assisting with recruitment, training, coaching, development, and leading the team with a hands-on approach to allow support with future succession.
• Maintaining high standards of presentation throughout the restaurants and outlets whilst offering ideas for change where applicable.
• Ensuring appropriate stock levels are maintained through effective monitoring, while taking financial responsibility for stock control and labour management.
• Implementing agreed promotions for maximum sales and communicating important and relevant information to the team, ensuring excellent product knowledge at all times, including allergen and dietary requirement information

Skills

F&B industry experience

Team Leader experience

Attention to detail

Communication skills

Problem solving

People development

Job description

LEGOLAND Windsor Resort is seeking a Food & Beverage Supervisor to support day-to-day operations across Bricks Family Restaurant, Skyline Bar and Clubhouse. You will work between Team Leaders and Restaurant Managers to uphold standards and drive guest satisfaction.

The role requires a proactive, hands-on leader with strong communication skills and the ability to manage staffing, stock, and promotions. Weekend availability and full-time hours are expected.