Hotel F&B Guest Experience Associate

RBH Hospitality Management Ltd; Greater London; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Discounted hotel room rates

Birthday holiday

Maternity/Adoption leave

Course Sponsorship

Refer a Friend (£250 referrals)

Flexible working arrangements

Wagestream pay access

Life Insurance

Employee Assistance Programme

Social and wellness events

Free meals on duty

Job summary

RBH Hospitality Management Ltd is seeking a friendly F&B Team Member to welcome guests, serve food and beverages, and maintain a high standard of presentation. You will work closely with colleagues to ensure smooth service across peak times.

The role offers exposure to a diverse hospitality environment with opportunities for growth. Benefits include flexible working, staff meals, and wellbeing support.

Qualifications

• Friendly, professional approach
• Clear communication with guests and colleagues
• Keen eye for detail in order accuracy and food presentation
• Team-focused and able to support others during peak times

Responsibilities

• Welcome guests with a warm smile and attentive service
• Replenish buffet and note fulfilling special requests
• Serve food and drinks with care, maintain high presentation and timing
• Set up, clean and reset tables and service areas
• Assist with inventory and restocking, help clean the kitchen
• Uphold hygiene and health & safety standards
• Collaborate with reception for seamless service

Job description

RBH Hospitality Management Ltd is seeking a friendly F&B Team Member to welcome guests, serve food and beverages, and maintain a high standard of presentation. You will work closely with colleagues to ensure smooth service across peak times.

The role offers exposure to a diverse hospitality environment with opportunities for growth. Benefits include flexible working, staff meals, and wellbeing support.