F&B Guest Experience Specialist (Flexible Shifts)

The Municipal M Gallery; West Kirby; In loco; GBP 12.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounted hotel room rates for you &

Birthday leave

Enhanced parental leave

Course Sponsorship

30% F&B discount at RBH hotels

Refer a Friend (£250 referrals)

Flexible working

Wagestream pay access

Life Insurance

Employee Assistance Programme

Wellness events

Free meals on duty

Descrizione del lavoro

RBH Hospitality Management's Municipal Hotel is seeking a Food & Beverage Team Member to join our Palm Court and Seaforth Restaurant teams. You will welcome guests, take orders, serve food and beverages, and maintain high presentation standards in a fast-paced, guest-centric environment.

Experience in food and beverage is a plus; we value a friendly, professional approach, clear communication, teamwork, and flexibility to cover shifts, including weekends.

Competenze

• Friendly, professional approach and a passion for positive guest experiences.
• Prior food & beverage service experience is a bonus, but willingness to learn is welcomed.
• Clear communication with guests and colleagues is essential.
• Keen eye for detail in order accuracy and presentation.
• Team-focused and able to jump in to keep service flowing.
• Flexibility and energy to thrive in a fast-paced setting, including peak times.

Mansioni

• Greet guests warmly and deliver attentive service at Palm Court or Seaforth Restaurant.
• Take and process food and drink orders accurately, including special requests.
• Serve food and beverages with high presentation standards and timely service.
• Set up, clean and reset tables and service areas to maintain an inviting dining space.
• Prepare and serve a variety of beverages, including basic barista duties and non-alcoholic options.
• Assist with inventory and restocking to keep dining areas well supplied.
• Adhere to hygiene and health and safety standards in a busy environment.
• Collaborate with kitchen and bar teams to ensure smooth operations.

Conoscenze

Customer service

Communication

Teamwork

Flexibility

Descrizione del lavoro

RBH Hospitality Management's Municipal Hotel is seeking a Food & Beverage Team Member to join our Palm Court and Seaforth Restaurant teams. You will welcome guests, take orders, serve food and beverages, and maintain high presentation standards in a fast-paced, guest-centric environment.

Experience in food and beverage is a plus; we value a friendly, professional approach, clear communication, teamwork, and flexibility to cover shifts, including weekends.