Hotel Duty Manager: Lead Guest Experience & Operations

Rozgoo; Trafford; On-site; GBP 26,000 - 35,000; Full time

Job summary

Premier Inn is seeking a Duty Manager to lead your shift, help guests, and keep the hotel running smoothly. You’ll coordinate front desk, housekeeping, and breakfast service while solving problems on the fly.

If you enjoy leading from the front and delivering great guest experiences, this could be your next step in hotel operations. If you thrive on briefing the team before peak times and ensuring seamless service, join us to drive excellence during busy periods and contribute to a welcoming

Responsibilities

• Lead your team and keep the hotel running smoothly.
• Help guests and resolve guest queries, supporting reception as needed.
• Coordinate with housekeeping and maintain service levels during busy periods (breakfast, peak times).
• Brief the team before the next rush and ensure a smooth shift handover.

Job description

Premier Inn is seeking a Duty Manager to lead your shift, help guests, and keep the hotel running smoothly. You’ll coordinate front desk, housekeeping, and breakfast service while solving problems on the fly.

If you enjoy leading from the front and delivering great guest experiences, this could be your next step in hotel operations. If you thrive on briefing the team before peak times and ensuring seamless service, join us to drive excellence during busy periods and contribute to a welcoming