Hotel Duty Manager: Flexible 30-hr Week & Benefits

Loughborough University; Loughborough; Sur place; GBP 16 000 - 23 000; Plein temps

Avantages offerts par ce poste

25 days annual leave

Birthday leave

Free on-site gym

Free meal on shift

Free car parking

Pension scheme

Résumé du poste

The Link Hotel at Loughborough University is seeking a confident Duty Manager to lead day-to-day operations, coordinate service standards and ensure exceptional guest experience.

You will supervise a busy front-of-house team, manage shift planning, handle guest issues, and work across departments to maintain smooth operations. The role offers a supportive environment, benefits, and opportunities for development.

Qualifications

• Excellent customer service and communication skills.
• Experience supervising a team in a busy customer-facing operation.

Responsabilités

• Manage day-to-day operation of The Link Hotel.
• Coordinate daily service standards to ensure exceptional guest service.
• Supervise front-of-house team and lead shift planning.

Connaissances

Customer service

People management

Shift coordination

Description du poste

The Link Hotel at Loughborough University is seeking a confident Duty Manager to lead day-to-day operations, coordinate service standards and ensure exceptional guest experience.

You will supervise a busy front-of-house team, manage shift planning, handle guest issues, and work across departments to maintain smooth operations. The role offers a supportive environment, benefits, and opportunities for development.