Hotel - Duty Manager

Premier Inn Limited; London; On-site; GBP 28,000 - 30,000; Full time

Job summary

Join Premier Inn London Hendon as a Duty Manager, leading a dedicated team to provide exceptional hotel experiences. In this fixed-term role, you will be responsible for managing operations, ensuring guest satisfaction, and maintaining safety standards. Enjoy comprehensive training and valuable employee benefits, including discounts on accommodations and meals.

Benefits

Training and support

Whitbread Benefits Card

Pension and savings schemes

Discounts on shops and bills

Qualifications

• Relevant leadership experience in retail or similar environments required.
• Experience managing health & safety standards.
• Ability to deliver outstanding guest experiences.

Responsibilities

• Manage hotel operations to ensure smooth functioning.
• Lead and inspire a reliable, high-performing team.
• Maintain high health & safety standards.

Skills

Leadership

Customer Service

Communication

Organizational Skills

Job description

Duty Manager - Premier Inn London Hendon (The Hyde)

Come and be a Duty Manager at Premier Inn in London Hendon.

Lead our team to ensure every aspect of our hotel experience is welcoming, safe, and excellent.

If you have experience in retail or other roles where you have successfully led people, this role is a great next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer service and can inspire others.

Immediate start – relevant leadership experience required.

PAY RATE:
Up to £13.86 per hour

CONTRACT TYPE:
Fixed Term - Until 08/06/2026

HOURS:
32 hours a week – guaranteed hours

LOCATION:
Hyde House, London NW9 6LH

Why you’ll love it here:

• Training and support: We provide a warm welcome from day one, training on our simple administration system, and a clear career path within our business.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and savings schemes: Access our company pension and save-as-you-earn scheme.
• Discounts: Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

As a Duty Manager at Premier Inn London Hendon (The Hyde), you will manage a reliable, high-performing team to ensure smooth hotel operations. Your leadership skills will be key in managing health & safety standards and creating an exceptional guest experience. If you have led a team in retail or similar environments, your experience, communication, and organizational skills will be vital in this role.