Hotel - Duty Manager

Whitbread; London; On-site; GBP 20,000 - 29,000; Full time

Job summary

Whitbread is seeking an experienced Duty Manager for its Premier Inn location in London Hendon. This pivotal role involves leading a dedicated team to enhance guest experiences while managing hotel operations. Ideal candidates will possess strong leadership skills, prior experience in retail or management, and a passion for delivering outstanding service.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on shops and services

Qualifications

• Experience in leading teams in a retail environment or similar.
• Proven leadership skills and commitment to customer service.

Responsibilities

• Manage a reliable, high-performing team for seamless hotel operations.
• Ensure health & safety standards and create an exceptional guest experience.

Skills

Leadership

Communication

Organisational Skills

Customer Experience

Job description

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We're currently hiring at Premier Inn London Hendon (The Hyde), Working 32 hours per week, paying up to £13.86 per hour.

Duty Manager - Premier Inn London Hendon (The Hyde)

Come and be a Duty Manager at Premier Inn in London Hendon.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

Pay Rate

Up to £13.86 per hour

Contract Type

Fixed Term - Until 08/06/2026

Hours

32 hours a week – guaranteed hours to help you plan your week around!

LOCATION:

Hyde House, London NW9 6LH

Why You’ll Love It Here

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  
  

What You’ll Do

Join our team at Premier Inn London Hendon (The Hyde) as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 76243-4492

Advertised: 11 Jun 2025

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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