Hotel - Duty Manager

Premier Inn; London; On-site; GBP 28,000 - 31,000; Full time

Job summary

Join Premier Inn as a Duty Manager in London Ealing, where you will lead a dedicated team ensuring an excellent and safe hotel experience. This permanent role offers guaranteed hours, a competitive pay rate, and the opportunity to develop your management skills within a supportive environment.

Benefits

Training and support

Whitbread Benefits Card

Pension and savings schemes

Discounts on shops and travel

Qualifications

• Experience leading teams in retail or similar environments.
• Proven leadership skills with a focus on customer service.
• Ability to manage health and safety standards.

Responsibilities

• Lead a high-performing team to ensure smooth hotel operations.
• Manage health & safety standards and guest experience.
• Deliver outstanding customer service.

Skills

Leadership

Customer Service

Communication

Organisational Skills

Health & Safety Standards

Job description

Duty Manager - Premier Inn

Come and be a Duty Manager at Premier Inn in London Ealing.

Lead our team to ensure every aspect of our hotel experience is welcoming, safe, and excellent.

If you have experience in retail or other roles where you have successfully led people, then this role is a great next step in management.

We are looking for a dedicated professional who knows how to deliver outstanding customer service and can inspire others.

Immediate start – relevant leadership experience required.

PAY RATE:
Up to £13.86 per hour (day shift)

CONTRACT TYPE:
Permanent – no zero-hours contracts!

HOURS:
37.5 hours a week – guaranteed hours to help you plan your week.

LOCATION:
22-24 Uxbridge Rd, London W5 2RJ

Why you’ll love it here:

• Training and support: At Premier Inn, we do careers worth staying for. From day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. There’s a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and savings schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Premier Inn London Ealing as a Duty Manager, where your proven leadership skills will be used to manage a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.