Hotel - Duty Manager

Whitbread; London; On-site; GBP 28,000 - 32,000; Full time

Job summary

Join a leading hotel brand as a Duty Manager at Premier Inn London Ealing. In this role, you will leverage your leadership skills to ensure exceptional customer experiences and maintain operational excellence. Enjoy guaranteed hours, career growth opportunities, and exclusive employee benefits, including discounts and pension plans.

Benefits

Training and support

Whitbread Benefits Card for discounts

Pension and saving schemes

Additional discounts on various services

Qualifications

• Experienced in leading teams in a retail or hospitality environment.
• Proven leadership and communication skills.
• Ability to manage health & safety standards and enhance guest experience.

Responsibilities

• Lead a high-performing team to maintain smooth hotel operations.
• Manage customer service delivery and guest experience.
• Implement health & safety standards.

Skills

Leadership

Customer Experience

Organisational Skills

Communication

Job description

Duty Manager - Premier Inn

Come and be a Duty Manager at Premier Inn in London Ealing.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE:
Up to £13.86 per hour (day shift)

CONTRACT TYPE:
Permanent – we don’t do zero hours contracts!

HOURS:
37.5 hours a week – guaranteed hours to help you plan your week around!

LOCATION:
22-24 Uxbridge Rd, London W5 2RJ

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  
  

What you’ll do:

Join our team at Premier Inn London Ealing as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.