Hotel - Duty Manager

Premier Inn; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Duty Manager at a renowned hotel in Cardiff. This role is perfect for those with leadership experience in retail or similar fields, looking to elevate their management career. You'll lead a dedicated team, ensuring a welcoming and safe environment for guests while delivering outstanding customer service. Enjoy a structured career path, comprehensive training, and a supportive atmosphere where your skills can shine. With guaranteed hours and a competitive pay rate, this opportunity promises a fulfilling work experience in the hospitality sector.

Benefits

60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Company pension scheme

Save-as-you-earn scheme

Discounts on shops and utilities

Qualifications

• Experience in leading teams in retail or similar environments.
• Proven ability to deliver outstanding customer experiences.

Responsibilities

• Manage a reliable, high-performing team at the hotel.
• Ensure health & safety standards and exceptional guest experiences.

Skills

Leadership

Customer Service

Communication

Organizational Skills

Job description

Duty Manager - Premier Inn Cardiff North

Come and be a Duty Manager at Premier Inn Cardiff North.

Lead our dream team to ensure every aspect of our renowned hotel experience is welcoming, safe, and brilliant.

If you have experience in retail or other roles where you've successfully led people, this role is the perfect next step in your management career.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all relevant leadership experience.

PAY RATE:
Up to £13.36 per hour

CONTRACT TYPE:
Fixed Term - Until 27/11/2025

HOURS:
40 hours a week – guaranteed hours to help you plan your week!

LOCATION:
Pentwyn Rd, Cardiff CF23 7XH

Why you’ll love it here:

• Training and support: At Premier Inn, we offer careers worth staying for. From day one, you'll receive a warm welcome and learn our simple administration system that makes your job easier. There's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and savings schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Premier Inn Cardiff North as a Duty Manager, where your proven leadership skills will be utilized to manage a reliable, high-performing team that ensures the smooth running of our hotel. If you've led a team in a retail environment, you'll apply your experience, excellent communication, and organizational skills to manage everything from health & safety standards to creating an exceptional guest experience.