Bar Duty Manager - Y Castell, Cardiff Airport

TN United Kingdom; Rhoose; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in the food travel sector is seeking a Bar Duty Manager at Rhoose Airport. This role involves leading a dynamic team in a fast-paced environment, ensuring exceptional customer service, and fostering a positive atmosphere. With a focus on operational efficiency and team motivation, you'll play a key role in enhancing the customer experience. Enjoy a variety of perks including discounts, health support, and opportunities for professional growth. If you're passionate about hospitality and ready for your next challenge, this position is perfect for you.

Benefits

Free parking during shifts

75% discount on meals

Service charge added to monthly pay

Employee discounts up to 50%

Friends and Family App discounts

Access to training and development programs

Health and Wellbeing Support

Pension and Life Assurance

Cycle to Work scheme

Flexible working options

Qualifications

• Previous experience as a supervisor in hospitality or retail.
• Ability to create a clean, welcoming atmosphere for customers.

Responsibilities

• Oversee opening and closing procedures to ensure operational excellence.
• Support and guide colleagues while maintaining safety standards.

Skills

Customer Service

Leadership

Hospitality Management

Education

High School Diploma

Hospitality Management Degree

Job description

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Bar Duty Manager - Y Castell, Cardiff Airport, Rhoose

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Client:

SSP

Location:

Rhoose, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Pay Rate: From 1st April, £13.11 per hour. Additionally, earn an extra £1.50 per hour for hours worked between midnight and 6 am, totaling £14.61 per hour. We also offer an additional service charge of up to £150 per month!

Shift pattern: Full Time, scheduled between 3 am and 11 pm, including weekends.

• Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations.
• Applicants must be 18 years or over to handle and serve alcohol and perform certain responsibilities within the role.

If you're passionate about food and travel, you've come to the right place. We are the global food travel experts, offering the best food and drink options for travelers passing through airports, train stations, and more.

Join our dynamic team as a Duty Manager! Lead by example in a fast-paced environment, driving excellence in customer service. We're seeking a motivated leader passionate about fostering success. If you thrive in a challenging yet rewarding atmosphere, this role is your next career step!

Why join SSP as a Bar Duty Manager?

At SSP, we offer more than jobs; we provide dynamic career opportunities with numerous benefits:

• Free parking during shifts.
• 75% discount on meals while on shift.
• Service charge added to your monthly pay.
• Employee discounts: Up to 50% off, including 20% off alcoholic beverages, across SSP brands in the UK.
• Friends and Family App: 20% discount at select SSP outlets (T&C apply).
• Continuous growth: Access to training, apprenticeships, and development programs including the Duty Manager Development Programme and Chef Academy.
• Help@Hand App: Offers shopping discounts, GP appointments, 24/7 helpline, and wellbeing support.
• Health and Wellbeing Support: Including Retail Trust, flexible working, and family-friendly leave.
• Culture: We value diversity and inclusion, supporting networks like LGBTQ+, Women's Network, Neurodiversity, and Disability.
• Financial Support: Pension, Life Assurance, Share Incentives, Cycle to Work, and competitive pay rates.

As a Bar Duty Manager, you'll:

• Have previous experience as a supervisor in hospitality or retail.
• Create a clean, welcoming atmosphere that exceeds customer expectations.
• Support and guide colleagues, maintain safety, and handle day-to-day queries.
• Oversee opening and closing procedures, ensure operational excellence, and complete documentation.
• Focus on operational efficiency, monitor performance, and implement improvements.
• Recognize and celebrate exceptional service, promote inclusivity, and motivate the team.
• Build relationships, communicate effectively, and make thoughtful decisions to ensure team success and excellent customer service.

Feel like you could belong at SSP? Apply now and start the best part of your journey as a Bar Duty Manager!

SSP is proud to be an equal-opportunity employer, committed to recruiting and retaining talented individuals from diverse backgrounds, skills, and perspectives.