Hotel Distribution Co-Ordinator

Malmaison & Hotel du Vin; Birmingham; Hybrid; GBP 17,000 - 21,000; Part time

Job summary

Malmaison & Hotel du Vin is seeking a Distribution Co-ordinator to optimise hotel distribution channels, rates and inventory across the group. You will work with the Group Distribution Manager to ensure content accuracy and support revenue-generating initiatives.

You will load rate plans and promotions, resolve connectivity issues, and assist with system administration and integrations. This role offers home working with a Birmingham office base and development opportunities in distribution

Qualifications

• Previous experience within hotel distribution, reservations, revenue management, commercial systems.

Responsibilities

• Support management and optimisation of hotel distribution channels and commercial systems.
• Maintain accurate rates, availability, inventory and content across platforms.
• Load rate plans, promotions and offers; resolve channel connectivity issues.
• Assist with administration and optimisation of key systems (Opera Cloud PMS, Duetto, Upsell Guru, VoucherCart).
• Contribute to projects on revenue, distribution, and technology; identify process improvements.

Skills

Hotel distribution

Reservations

Revenue management

Commercial systems

Excel

Analytical skills

Organisational skills

Communication

Multitasking

Team collaboration

Tools

Opera Cloud PMS

Duetto

Upsell Guru

VoucherCart

Channel management systems

Job description

Role: HotelDistribution Co-ordinator

Salary:Competitive Salary & 28 Hours Per Week

Location: Home working - Also based from Birmingham Office

We’re looking for a Distribution Co-ordinator to join our team. The Distribution Co-ordinator is responsible for supporting the effective management, maintenance and optimisation of all hotel distribution channels, commercial systems and online booking platforms across the Group. Working alongside the Group Distribution Manager and wider commercial teams, you’ll help optimise distribution across all sales channels, maintain accurate rates and inventory, support revenue-generating initiatives and contribute to the continued growth of online revenue.

As Distribution Executive, you’ll play a key role in supporting the day-to-day management and optimisation of the hotel’s distribution channels and commercial systems. You’ll ensure rates, availability, inventory and content are accurate and consistent across all platforms, while supporting the loading of rate plans, promotions and special offers and helping to resolve any channel or connectivity issues. You’ll also assist with the administration and optimisation of key commercial systems, including Opera Cloud PMS, Duetto, Upsell Guru, VoucherCart, channel management systems and OTA extranets. Alongside your day-to-day responsibilities, you’ll have the opportunity to get involved in revenue, distribution and technology projects, support new system implementations and integrations, and identify ways to improve processes, automation and overall commercial performance. This is a fantastic opportunity to develop your technical knowledge while gaining valuable exposure to hotel distribution, e-commerce and Revenue Management.

What we’re looking for:

• Previous experience within hotel distribution, reservations, revenue management commercial systems.
• Understanding of hotel distribution channels and online booking platforms.
• Experience using Property Management Systems, preferably Opera Cloud PMS.
• Excellent organisational and administrative skills.
• Strong attention to detail and commitment to accuracy.
• Good analytical and problem-solving abilities.
• Strong communication and relationship-building skills.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently and collaboratively within a team environment.

This is an exciting opportunity for someone looking to build a career in hotel distribution and commercial systems, gaining valuable hands‑on experience and developing a strong understanding of the platforms, processes and distribution strategies that support commercial performance across the business.