Assistant Manager, Online Distribution, EU/UK

Millennium & Copthorne Hotels; Greater London; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Social Events

Wellbeing and Team Activities

Training and development

Cash Health Plan cover option

Job summary

Millennium Hotels and Resorts in the EU/UK region seeks an Assistant Manager, Online Distribution to support online distribution strategies, ensure accuracy, efficiency, and brand alignment. You will work closely with the Senior Manager, Global Online Distribution and regional managers.

The role focuses on OTA and Dynamic Wholesale channels, optimizing channel share, maintaining rate parity, and maximizing revenue opportunities through reporting, audits, and opportunity evaluation.

Qualifications

• 3–5 years in hotel distribution, revenue management, or e-commerce.
• Strong understanding of hospitality systems (CRS, PMS, CM, parity tools, OTA extranets).
• Excellent Excel and reporting skills.
• Confident communicator with strong stakeholder management.

Responsibilities

• Support OTA and Dynamic Wholesale channel strategies for the EU/UK region.
• Provide insights, reports, and recommendations to enhance channel share and performance.
• Partner with Revenue teams and General Managers to optimize distribution opportunities.
• Handle OTA/partner promotion setups and auditing, including commissions, marketing, and discounts.
• Review OTA extranets to ensure alignment with global distribution strategies.
• Contribute to parity initiatives and marketing evaluation.
• Audit rate parity monitoring and investigations using Fornova.

Skills

Analytical

Excel reporting

Stakeholder management

Communication

Hospitality systems

Tools

CRS

PMS

CM (Channel Management)

OTA extranets

Fornova

Parity tools

Job description

As a key member of the Global Distribution team, the Assistant Manager, Online Distribution, EU/UK will support the execution of online distribution strategies to ensure accuracy, efficiency, and alignment with brand guidelines. This role provides operational and commercial support to the Senior Manager, Global Online Distribution and Regional Distribution Managers (RDMs), with a focus on the EU/UK market.

The Assistant Manager will act as a specialist for OTA (Online Travel Agencies) and Dynamic Wholesale channels in the region, ensuring hotels achieve optimal channel share, maintain rate parity, and maximize revenue opportunities. Responsibilities include channel account support, reporting, auditing, documentation, and evaluation of marketing opportunities.

What You'll Do

• Support OTA and Dynamic Wholesale channel strategies for the EU/UK region
• Provide insights, reports, and recommendations to enhance channel share and performance
• Partner with Revenue teams and General Managers to optimize distribution opportunities
• Handle OTA/partner promotion setups and auditing. This includes any tactical actions also, including but not limited to commission overrides, marketing and discount promotions.
• Regularly review key OTA extranets to ensure alignment with global distribution strategies.
• Contribute to global parity initiatives and marketing evaluation
• Audit & investigate rate parity monitoring and investigations using Fornova and contribute to global parity efforts

What We're Looking For

• 3-5 years' experience in Hotel Distribution, Revenue Management, or E-commerce
• Strong understanding of hospitality systems (CRS, PMS, CM, parity tools, OTA extranets)
• Highly analytical and detail-oriented, with excellent Excel and reporting skills
• A confident communicator and team player with strong stakeholder management skills
• Experience in a multi-hotel environment is advantageous

In return, we offer:

• Social Events, Wellbeing and Team Activities
• Training and development
• Cash Health Plan cover option available
• Apprenticeship/Placement opportunities
• Career development and salary reviews
• Interest-free Season Ticket Loan Scheme
• Uniform (Laundry / Dry Cleaning for Uniform)
• Meals Provided on Duty
• Length of Service related holiday scheme
• Eye Care Vouchers
• Employee Discounted Accommodation and F&B
• Life Assurance
• Recommend a Friend Scheme
• and many more…

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.

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