Assistant Manager, Online Distribution, EU/UK

Millennium Hotels and Resorts; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Social events

Training and development

Meal provided on duty

Employee discount on accommodation and

Life assurance

Season ticket loan

Job summary

Millennium Hotels and Resorts is looking for an Assistant Manager, Online Distribution for the EU/UK to drive online strategies in line with brand guidelines and revenue goals.

You will specialise in OTA and Dynamic Wholesale channels, deliver insights and reports, and support rate parity initiatives while collaborating with Revenue teams and General Managers to optimize distribution opportunities across a multi-hotel portfolio.

Qualifications

• Experience in Hotel Distribution, Revenue Management or E-commerce.
• Strong understanding of CRS, PMS, parity tools and OTA extranets.
• Highly analytical with advanced Excel and reporting skills.
• Confident communicator and team player with stakeholder management.
• Experience in a multi-hotel environment is advantageous.

Responsibilities

• Support OTA and Dynamic Wholesale channel strategies for the EU/UK region.
• Provide insights, reports and recommendations to enhance channel share and performance.
• Partner with Revenue teams and General Managers to optimize distribution opportunities.
• Handle OTA/partner promotions, including tactical actions and discounts.
• Regularly review OTA extranets to align with global distribution strategies.
• Contribute to global parity initiatives and marketing evaluations.
• Audit and investigate rate parity monitoring using Fornova and contribute to parity efforts.

Skills

Channel management

Excel reporting

Hospitality systems

Stakeholder management

Analytical mindset

Tools

CRS

PMS

Parity tools

Job description

As a key member of the Global Distribution team, the Assistant Manager, Online Distribution, EU/UK will support the execution of online distribution strategies to ensure accuracy, efficiency, and alignment with brand guidelines. This role provides operational and commercial support to the Senior Manager, Global Online Distribution and Regional Distribution Managers (RDMs), with a focus on the EU/UK market.

The Assistant Manager will act as a specialist for OTA (Online Travel Agencies) and Dynamic Wholesale channels in the region, ensuring hotels achieve optimal channel share, maintain rate parity, and maximize revenue opportunities. Responsibilities include channel account support, reporting, auditing, documentation, and evaluation of marketing opportunities.

What You’ll Do

• Support OTA and Dynamic Wholesale channel strategies for the EU/UK region
• Provide insights, reports, and recommendations to enhance channel share and performance
• Partner with Revenue teams and General Managers to optimize distribution opportunities
• Handle OTA/partner promotion setups and auditing. This includes any tactical actions also, including but not limited to commission overrides, marketing and discount promotions.
• Regularly review key OTA extranets to ensure alignment with global distribution strategies.
• Contribute to global parity initiatives and marketing evaluation
• Audit & investigate rate parity monitoring and investigations using Fornova and contribute to global parity efforts

What We’re Looking For

• 3–5 years’ experience in Hotel Distribution, Revenue Management, or E-commerce
• Strong understanding of hospitality systems (CRS, PMS, CM, parity tools, OTA extranets)
• Highly analytical and detail-oriented, with excellent Excel and reporting skills
• A confident communicator and team player with strong stakeholder management skills
• Experience in a multi-hotel environment is advantageous

In return, we offer:

• Social Events, Wellbeing and Team Activities
• Training and development
• Cash Health Plan cover option available
• Apprenticeship/Placement opportunities
• Career development and salary reviewsInterest-free Season Ticket Loan Scheme
• Uniform (Laundry / Dry Cleaning for Uniform)
• Meals Provided on Duty
• Length of Service related holiday scheme
• Eye Care Vouchers
• Employee Discounted Accommodation and F&B
• Life Assurance
• Recommend a Friend Scheme
• and many more…

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.

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